Giza, Egypt
22 hours ago
TX 2nd Line Support Tech Sr. Specialist
Key Accountabilities & Decision Ownership Provide strong technical support in transmission Ensure proper and timely handling of individual/global complaints related to transmission areaDevelopment, Report and implementation of enhancement projects and work streamsImplement preventive software correction packages on Transmission nodes to solve Transmission network problems.Provide troubleshooting, analysis & problem solution for critical situations24x7 2nd line support On Call for Transmission network emergencies reported by internal customers, to fix critical problems.Attending On site Events if neededImplement and report transmission network activities to management for proper follow-up.Follow the escalation & reporting procedure in due time.Attend all assigned Trainings, Sessions, or workshops.Core Competencies, Knowledge, and Experience BSc in Telecom engineeringMinimum 6 years of experience in relevant fieldStrong IP knowledge, CCNP knowledge is a must (BGP, ISIS, OSPF, MPLS and L3VPN)Good understanding of MW planning basics Good knowledge of MW nodes includes Ericsson, Huawei and SAIE or equivalent.Good knowledge of BH nodes/Routers: HU or equivalentGood understanding for the GSM/3G/4G network.Python Programming knowledge is a plus Automation & scripting Tools developing experience is a plusGood Communication/Management Skills
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