Welcome page Returning Candidate? Log back in! Triage Coordinator Job Locations US-NC-Mooresville Requisition ID 2025-116775 Position Division All Divisions Location Gentiva Category Administrative/Clerical Requisition Post Information* : External Company Name Gentiva Position Type Part-Time Location : City Mooresville Location : State/Province NC Our Company

 

Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

 

 

Overview

We are looking for a Triage Coordinator to join our team. This position will directly report to the Telephonic Triage Manager and is responsible for taking and making calls related to DME, escalating visit needs and scheduling field nurse visits. This role supports the Triage queue and Triage clinicians, as well as manages and arranges care activities on behalf of the Centralized Triage Department – all occurring after-hours/outside of branch business hours (nights and weekends)

 

The shift is Friday night 5pm-130am and Saturday is 930a-6p and Sunday is 9a-530p est.

Facilitate the appropriate and timely delivery of health care services after hours to improve patient outcomes including but not limited to organizing care and facilitating communication regarding medical needs, visit scheduling, inter-department communications, and DMEUtilize a variety of tools and methods to quickly provide patient visits and education including DME, nurse visits, and leadership escalations outside of branch business hoursAssist in the Centralized Triage process by working closely with the Gentiva Triage Nurses and branch staff to coordinate patient immediate needs after-hours and follow up care About You Associate degree preferredMinimum of 1 year working in a healthcare related field or healthcare call centerINTERNET REQUIREMENT: In Home Wi-Fi Download speed of 50 mb/s and minimum upload speed of 20 mb/s or higher. Satellite based internet services are not acceptable.Excellent analytical and problem-solving skillsAbility to learn and master information related to locations and services of clientOutstanding computer skillsGood time management skillsGood Working knowledge of Home Health and Hospice servicesAbility to communicate effectively with empathy over the phone and while interacting with others, excellent interpersonal skills We Offer Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to participate in a Fleet ProgramCompetitive Salaries Mileage ReimbursementProfessional growth and development opportunities Legalese This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet stage specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location Gentiva Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

Software Powered by iCIMS
www.icims.com