Pay Range: $26.32 - $35.11 This role is responsible for providing analytical, reporting and operational support to the Cash Management leadership and department personnel to assist with revenue growth and client retention activities across all business-to-business customer sectors. Education and Experience: + Bachelor’s degree preferred + Minimum of 3 years banking experience, preferably commercial banking + Minimum of 2 years experience in an analytical position that required evaluating data and providing recommendations Skills and Abilities: + Excellent written and verbal communication skills + Excellent analytical and data mining skills + Ability to distill and effectively present information to customers and management + Must be self-motivated, work independently, manage competing deliverables, and establish priorities + Strong sales acumen & interpersonal skills; facility to partner internally and externally with clients for a positive sales outcome + Strong organizational and follow up skills + Strong computer skills; software acumen including Excel, PowerPoint, Sway etc + Curious, with a passion for continuous learning and high quality standards + Confidence to seek assistance or guidance, as needed Tasks Performed: + 35% Provide CMSOs with operations support; create documentation to effect sales, pricing, and account opening as needed. Analyze transaction offerings, pricing options & create customer customized proposals for opportunities identified by CM Sales Officer. Prepare annual reviews for presentation to customers. Provide consultative sales support on client opportunities; collect relationship information to incorporate into proposal strategy. Provide consistency of branding across footprint where appropriate + 25% Analyze portfolio trends and gaps to identify new sales opportunities for Sales team & management. Assist in product demo’s, webinars, planning, and events e.g. Fraud Awareness Seminars. Research competitors. Assist in developing consultative sales tools. Create professional presentations as needed for the department + 20% Research & assist in data gathering and analysis to support product, growth, sector or other strategy development. Provide project management & tracking of department strategies & initiatives. Evaluate relative profitability of products, sectors, relationships and other NBT considerations + 15% Assist with operational needs of the department. Develop understanding & cultivate relationships with partner teams in operations to assist with department needs. Contact customers on behalf of department colleagues as needed + 5% Performs any other duties as directed or assigned. Physical Requirements: + Communicate effectively with internal and/or external customers + Stationary 75% of time or greater + Move Objects to Maximum 10 lbs Benefits for Full-Time Employees: + Generous Paid Time Off : At least 22 days annually, prorated in the year of hire. + Parental Leave : Six weeks of paid leave at 100% of your salary. + Comprehensive Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants. + Dental and Vision Coverage : Ensuring your overall health and well-being. + Flexible Spending Accounts : For healthcare and dependent care expenses. + Employer-Paid Disability Coverage : Both short-term and long-term, with an option to purchase additional long-term coverage. + Life Insurance : Employer-paid basic life insurance, with an option to purchase supplemental coverage. + Voluntary Benefits : Including hospital, accident, and critical illness coverage. + Retirement Plans:  Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future. + Adoption Assistance : Supporting your growing family. + Tuition Reimbursement : Invest in your education and career growth. + Employee Assistance Program (EAP) : Access to support and resources. + Financial and Banking Services : Various benefits and financial planning assistance . Benefits for Part-Time Employees Working 20+ Hours/Week: + Medical Coverage : Includes employer contributions to HSA for High Deductible Health Plan participants. + Generous Parental Leave : Six weeks of paid leave at 100% of your salary. Benefits for All Part-Time Employees: + Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future + Paid Sick and Safe Leave : For your health and safety. + Employee Assistance Program (EAP) : Access to support and resources. + Financial and Banking Services : Various benefits and financial planning assistance . Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time. NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees - like our Tuition Reimbursement Program. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company. + EEO is the law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) + EEO is the Law Poster Supplement + Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) + Family Medical Leave Act (FMLA) Poster + Employee Polygraph Protection Act (EPPA) (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf) NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment. NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at humanresources@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.