This position reports to
Regional Front Office Lead - T&E
Your role and responsibilitiesIn this role, you will have the opportunity to manage the Travel and Expenses (T&E) team for the respective business. Each day, you will be responsible for the performance and improvement of the T&E process and for delivering high-quality, cost-efficient, and timely customer service. You will also showcase your expertise by leading and managing a team focused on accurate and timely completion of T&E tasks, transactions, and effective operational execution.The work model for the role is: #LI - OnsiteThis role is contributing to the Motion Business in Travel & Expense for Bangalore. You will be mainly accountable for:•\tManage T&E Front Office operations within the country, and collaborate with T&E Operational teams, to ensure that the service is delivered and is consistent with service level agreements and performance indicators.•\tBe accountable for delivering high quality, cost efficient and timely customer service in alignment with T&E service catalog across Hubs and in collaboration with ABB’s Business Areas.•\tUse your expertise in Travel to proactively look for areas where we can support the business in optimizing their Travel spend •\tEnsure compliance with internal guidelines and procedures and support ABB Integrity teams on possible compliance cases.•\tRepresent the T&E organization within the country towards ABB Business Areas and Functions as the face to the customer.•\tManage Business Areas’ demand, by addressing new requests and changes.•\tManage escalations, issues and complex cases in collaboration with T&E Operational teams.•\tTrack changes and create expertise on the legal environment and legislation in relation to T&E.
Qualifications for the role\t5 years of experience in Travel and Expense.\t2 years of experience as Change management, and Business Transformation.\tStrong stakeholder management experience and ability to interact with different levels of stakeholders. \tUse your expertise in Travel to proactively look for areas where we can support the business in optimizing their Travel spend \tExperience in identifying improvement opportunities and driving improvement projects with effective project management skills.\tPositive “can do” attitude, solution-focused approach, self-starter and hands-on working style.\tStrong written and spoken communication skills.\tCollaborative mindset in a multicultural environment.
More about usABB Drive Products is a technology leader serving industries, infrastructure and machine builders with world-class drives and softstarters. With our products, global scale and local presence, we help our customers to improve energy efficiency, productivity and safety. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory