Job Title: Travel Advisor with Russian Job Description **Your responsibilities:** + Responding to customers via phone, chat, and e-mail (outbound and inbound). + Working with confidential customer information and treating it sensitively. + Presenting proactive, patient, empathetic and understanding attitude. **Our requirements:** + Russian language skills (C1 level) and English (min. B2 level) + Availability to work flexible hours, sometimes on weekends and local public holidays. + Previous experience in customer service/call center/tourism industry/airline industry is preferred. **What we offer:** + Modern workplace in the heart of Katowice. + Team-building events. + Fully paid training to prepare you for direct contact with customers. + Team leader support at every stage of cooperation. + Work with friends - the opportunity to receive a bonus for referring friends. Location: POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13 Language Requirements: English (Required), Russian (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**