Transportation Team Lead - THD - 2nd Shift
Techtronic Industries North America, Inc.
The Transportation Team Lead is responsible for continuous support in developing, guiding, and assigning daily tasks to the transportation team.
**Job Description:**
**Transportation Team Lead - THD - 2nd Shift 3pm-11pm**
**Duties and Responsibilities:**
+ Works closely with operations leadership, customers, and freight carriers in the shipping and retrieval of freight to and from Home Depot’s rapid deployment centers.
+ Resolves any corrections to shipping documents and loads in transit.
+ Communicates with freight carriers on lost freight, miss routed, and damaged freight.
+ Oversee shipment coordination and routing per customer requirements.
+ Coordinate pickups with carrier and guarantee all loads have a scheduled appointment.
+ Ensure that customer problems are researched and corrected in a timely manner.
+ Ensure all shipping documents, BOL’s, commercial invoice, etc. are properly prepared
+ Stay current with various regulations including those related to hazardous shipments and freight classifications.
**Transportation Department Specific:**
+ Acts as support/backup to THD Supervisor
+ Support THD by editing Commercial Invoices and creating itemized detailed documents so shipments clear customs
+ Reviews expedited shipment requests for emergency and special orders.
+ Review and investigate discrepancy with shipments.
+ Ensure correct freight terms are marked on BOL’s.
+ Execute OBDC Admin request as needed
+ Supports and coordinates all THD event shipping documents to be complete and ready prior to the shipping date.
**THD Department Specific:**
+ Create and release load plans in High Jump
+ Maintain daily shipment department scoreboard
+ Greet drivers when they pick up the load
+ Maintain pickup logs for trucks
+ Works closely with order management and picking operations to ensure shipments are completed and paperwork can be done.
**Physical Demands**
+ Sitting for long periods of time
+ Repetitive motion
+ Able to work in various temperature conditions
+ May be in a general office environment
+ May need to travel to different buildings in the area as needed
**Education and Experience Requirements**
+ High School or GED diploma required
+ Minimum of 3 years of customer service experience
+ Minimum of 3 years of experience in a transportation/scheduling role within a distribution or warehouse facility
+ Working knowledge of Microsoft Office (MS Excel & Outlook required)
+ Strong interpersonal and communication skills, both written and verbal
+ Good analytical and problem-solving skills
+ Ability to motivate and lead a team
+ Ability to prioritize work and plan ahead
_Milwaukee Tool is an equal opportunity employer._
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
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