Amazon Singapore Operations is strengthening its delivery network construction to continue delivering products reliably to customers from diverse fulfillment network. Particularly in the "last one mile" transportation business from the final shipping source to the customer, meeting delivery promise and quality.

We are now recruiting a Program Manager to manage last mile operations with partner carriers, consistently deliver our commitment on the delivery promise and to achieve the target cost-to-serve.

This team is mainly responsible for securing capacity with major delivery partners, maintaining and improving delivery quality and various initiatives. It is a team that develops and formulates medium to long-term collaboration strategies in the rapidly diversifying delivery business that requires further transformation. It also handles important tasks to maintain and expand Amazon's delivery network.

This position will primarily involve directing the operation of various new projects that arise between major delivery partner companies, and taking the lead in operational managements, continuous improvements and internal execution coordination for new project implementation.

Key job responsibilities
• Data collection and analysis necessary for business strategy consideration and operational continuous improvements
• Support for building cooperative relationships with delivery partner companies and strategy planning to maintain and improve the best customer experience
• Execution and management of various projects such as developing new services and reducing costs with delivery partner companies