Company Description

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true.

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.

Job Description

About the Role

As a Transport Operations Specialist - Online, you support and lead day to day transport needs, operating standards, transport service quality and lead time.

A Day in the Life

Proactive outbound control in close cooperation with Transport Coordinators, DC outbound, stores and carriersSupport and educate transport systems users, providing on-site training and supportCoordination and alignment with all related departments on operational SOPS for new services or initiatives Reporting KPI’s, deviating’s routes that need adjusting with stakeholders in DC and transport operationsEnsure that all transport related systems (Delcon, RFID, YMS etc) works as expected and used in a correct way to aspire best service to the stores, and ensure that business is not interruptedEnsure that all transport systems and related procedures are implemented and followed by all end usersMonitor H&M transport system integr. towards carrier systems Monitor, report and coordinate transport unit flows throughout the region and/or within the assigned marketsMonitor stock deliveries to be in full, at the correct frequency and in time; monitor fill grade targets are met

 

Qualifications

Who You Are:

Deep expertise in operational transport processes to serve onlineStrong understanding of business needs from sales side for onlineSolid overview on specifics and capabilities in regional transport operations to serve brand needsPronounced transport focus and commercial sense to best serve requirementsAbility to collaborate and co-create with othersAgile mindset with a positive attitude to change and meaningful growthInclusive and empathetic towards others whilst encouraging diversity  Ability to understand your impact to others and contribution to the bigger picture

Additional Information

Why You’ll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disabilityWe pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 yearsWe are an inclusive company where you’re encouraged to be yourself at workYou will have access to a large global talent community, where career growth and aspirations have no limitsYou’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.