At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN. We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges. 

Your responsibilities would include:

•    operationalizing the functional strategic plan focused on standardization and automation, and setting operational strategies and team objectives
•    building an analytical and continuous process improvement (CPI) mindset within the team, challenging the status quo to drive efficiency across clusters
•    owning service delivery for agreed volumes and quality, while continuously driving improvements
•    partnering with OpCo stakeholders to provide accurate, on-time data and driving standardization and process improvements on their side
•    assessing and mitigating operational risks, acting as an escalation point for Team Leaders, OpCos, and Sequoia leadership to resolve issues and prevent recurrence
•    leading and developing Team Leaders, including recruitment, performance management, and career development
•    managing team budgets, ensuring alignment with business requirements, and controlling costs vs. budgets
•    embedding internal controls into processes to ensure effective execution and mitigation of any deficiencies.
 

You are a good candidate if you have:

•    min 10-15 years of experience in logistics, with a strong understanding of the industry and business acumen
•    management experience, including leading teams and fostering collaboration
•    a standardization and improvement mindset, with proven experience in process optimization and change management
•    strong analytical skills and the ability to solve problems and drive results in complex situations
•    excellent stakeholder management, communication, and negotiation skills, with experience working with diverse stakeholders (e.g., customer service & logistics managers, project teams, planners)
•    fluency in English.

You are a perfect match if you also have:

•    demonstrated success in building effective partnerships with diverse stakeholders across different functions
•    experience in driving process improvements in a global or regional environment
•    ESP management experience and the ability to translate strategic goals into operational deliverables effectively.

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.