Amazon’s mission is to be ‘Earth’s most customer-centric company’, and our award-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 20 languages (and growing).

Our team is looking for a talented language Translation Specialist who will be part of a global team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally.

A successful candidate must have a strong command of both the Japanese and English languages, demonstrate a commitment to ongoing language learning, and possess excellent attention to detail and communication skills. The candidate has earned the trust of stakeholders and exhibited a track record of significant responsibilities throughout their career.