Transformation Specialist
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
In this position...
Our FCSD organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your strategic thinking, operations and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
What you'll do...
•Manage key strategic initiatives within the FCSD TSO organization & fill the pipeline with future high-impact strategic projects
•Act as a point of contact for the FCSD TSO team; assist in advocating for us customers by solving hard problems that matter
•Take a customer-focused approach to framing the business opportunity for new products and services
•Actively support and/or lead multiple projects including development of detailed tasks, milestones, objectives, scope, and timing
•Leverage problem solving skills to create process maps that capture current state and identify gaps that detract from the ideal customer experience. Provide recommendations on ways to remove lead time and other forms of waste.
•Collect, analyze, and interpret data to form actionable insights
You'll have...
•Bachelor’s Degree required
•2+ years of experience in strategy, marketing, product planning or similar
•1+ years of experience in project management or project milestone deliverables
Even better, you may have...
•MBA preferred
•Automotive industry field experience (Dealerships)
•Comfortable working in a fast paced, fluid environment where priorities shift on a regular basis
•Ability to break down complex tasks or requirements into simpler, more manageable tasks
•Delivers results consistently even under tough circumstances
•Experience working on cross-functional teams
•Aptitude to recognize roadblocks and escalate issues as needed
•Excellent analytical skills with great attention to detail and the ability to drive results-oriented decisions.
•Data-driven mindset within proven utilization of information to drive decisions, calibrate and provide results
•Comfort interacting with and presenting to leaders
•High energy self-starter with ability to take ownership and deliver results
•Ability and courage to effectively communicate key issues and recommendations to management
•Excellent verbal and written communication skills
•Strong attention to detail
•Strong analytical skills including ability to collect & quickly analyze market data and consumer data
•Demonstrated capability of oral/written presentation skills – able to represent a concise point of view and communicate ideas clearly
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8.
For more information on salary and benefits, click here: https://fordcareers.co/GSRnon-HTHD
Visa sponsorship is not available for this position.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location. #LI-Hybrid #LI-KJ1