We are seeking a number of TA Operations Officers to join our brand-new APAC Transfer Agency team, supporting the manager in handling daily operational tasks within a designated functional area, delivering the service of the team to our clients and their underlying investors on behalf of FNZ.
The role includes accountabilities for all day-to-day Transfer Agency processes, regulatory, and financial risks; drive change initiatives, ensuring effective implementation of changes to meet FNZ compliance standards; deliver accurate and compliant services to meet the standards in accordance with clients’ and internal KPIs.
FNZ TA looks after the Legal Fund Registers on behalf of our client. It is not a custodian. This means no assets are held in our name as nominee.
The specific responsibilities include:
Assist and execute daily operations and processes assigned by the management team.
Address the business’s needs and perform quality control on UAT for system enhancements.
Support and contribute to the delivery of technologies solutions to meet objectives and services standards.
Ensure functional area’s resilience within the first line of defense; and deliver timely and accurate reporting to management and clients; Support KPI/KRI delivery in relation to customer contractual terms
Support driving the right client engagement and behaviors, as outlined in the SDD and TOM, to deliver first class service to our clients.
Assist in the error management process, including identifying major errors, escalation, analysis, and reporting; Support implementation and maintenance of operational controls, to reduce errors and mitigate potential for fraud.
Ensure appropriate engagement for Audits, Client visits or any material meetings or engagements
Actively participate in team governance and corporate service meetings, change meetings to ensure effective outcomes, appropriate understanding, actions, testing and readiness.
Contribute to the Operational Transformation Program and continuous improvement initiatives, ensuring milestones are met.
Foster FNZ culture of collaboration and ethical decision-making, meeting the FNZ conduct standards and focus on collaboration, debate, openness, and engagement for staff.
What are we ideally looking for in a successful candidate?
A degree, or equivalent, in a finance, business or numerate discipline.
Minimum 2 years operations experience within the Transfer Agency industry.
Knowledge of Unit Trusts & PRS
Technical operational knowledge covering the functions under role holders’ remit,
Change management experience,
Understanding of risk/compliance policies and processes for a financial services business
Knowledge of the Malaysian financial services
Why should you join us?
Be part of a highly successful global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.
Be part of the start-up team in KL with the ability to have direct input and involvement in the processes towards the expected fast growth.
Convenient office location in the city for commuters.
A competitive salary and excellent benefits, including full comprehensive Health insurance, Life insurance, additional company leave days after your first 12 months, volunteer leave, sick days, referral bonuses, and more.
A hybrid 3+2 model combining working from the office and from home.
We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
If this role appeals to you, please apply with your CV by the 15th of February 2025.
*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.
For more information, please reach out to us on apac_recruitment@fnz.com
About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future.