Disbursement Services is pivotal in handling client payments, meticulously ensuring fraudulent activities are thwarted to safeguard client accounts. With a close collaboration between teams in Texas and Bangalore, our efforts are synchronized across different time zones, with an EMEA and WHEM focused shift to cover different process and services within the team.

As Transactions Specialist III, you will be responsible for the Data Services or Payee Name/Positive Pay function within Disbursement Operations. You are responsible for daily transactions and its completion with 100% accuracy.  Must meet the daily required SLA and target productivity.  A quick learner and understands the flow of transaction processing in Disbursement Operations. Escalate matters when things are out of your scope.

Job responsibilities:

Process all client’s requests Sets up/Modify customer’s account Pull checks as per clients request Process paid image exceptions against customer supplied payee name information  Examine all exceptions are and either accepted (accurate) or rejected (the name on the check that does not match the customer supplied information) Scrutinize reponsibily of captured (in check processing) micr line information against customer supplied information utilizing an account level printout and the check image (Ivault)  Perform cross processing within the function Work as part of a team and will be assigned individual responsibilities within that team. Contribute to meeting the team's goals and be a team player  Make judgment calls regarding routine duties but refer non-routine situations to supervisors

Required qualifications, capabilities, and skills:

Open to fresh graduates Strong Microsoft Excel skills Comprehend and communicate in English and translate  Compare and verify data capture and data represented on screen Determine customer payment intentions when faced with varying information Stay focused during repetitive tasks Follow prescribed procedures. Flexible to learn new duties. Utilize data entry skills in various types of situations presented on a screen, including keying from machine written information, handwritten information. Work under pressure to meet deadlines and productivity/quality During peak volume periods and based on other business needs, additional hours working hours may be rendered.

Preferred qualifications, capabilities, and skills:

Bachelor’s degree in Finance and Accounting preferred Automation knowledge including Alteryx and UI Path is a plus