Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.

 

Job Summary:

As a Transaction Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.

 

Job Responsibilities:

Conduct remediation reviews for checks that have failed certain systemic validation criteria. Compare information on the Magnetic Ink Character Recognition (MICR) line of checks or deposits with the data file and make necessary repairs/corrections. Review fields such as routing number, check number, account number, and dollar amount. Repair checks received through deposit-friendly ATMs, Quick Deposit, and the Virtual Payment Center (VPC). Process more than 69 million items each year at processing sites in Fort Worth, Texas, and Bengaluru, India. Perform duties within established service level requirements. Escalate any issues, as appropriate, in a timely manner. Exhibit the highest standards of customer service to customers.

Required Qualifications, Skills and Capabilities:

Any Graduate fresher or minimum 2 years experience Good typing speed. Be consistently thorough, accurate, and credible when performing duties. Adaptability to meet challenges and changes. Proficiency in Microsoft Office Suite. Good verbal and written English communication skills. Rotational shift (including night shift )and willing to work over weekend