Posting Details Position Information

Position Number 998959 Functional Title Training Specialist Position Type Administration - Staff Position Eclass EP - EHRA 12 mo leave earning University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram. Position Summary The primary purpose of this position is to coordinate training logistics for staff professional development training opportunities and UNCG Human Resources campus events and to market and promote professional development programs, workshops and services across campus. This position is in the Learning and Organizational Development (L&D) unit and reports to the Director for Learning and Organizational Development. Minimum Qualifications Bachelor’s degree and two or more years of learning and development experience.  Experience developing and delivering training content to a diverse audience. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Bachelor’s degree in organizational development, instructional design, or a related field and three to five years of experience as a learning and organizational development specialist. Demonstrated organizational skills including the ability to develop and manage a training catalog, support subject matter experts with training activities, design training content, delivery training in a variety of formats (e.g., workshop, virtual, on-line, etc.). Experience in higher education or continuing education preferred. Excellent written and verbal communication skills necessary. A demonstrated ability to collaborate well with others is essential. Special Instructions to Applicants Recruitment Range Commensurate with experience. Org #-Department Human Resources - 58401 Job Open Date 01/03/2025 For Best Consideration Date Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt Key Responsibilities ________________________________________________________________________________________________________________________

Percentage Of Time 25% Key Responsibility Design, deliver and manage LOD programs and projects that support the institutional plan. Essential Tasks Recommends appropriate LOD solutions to clients based upon research of best practices within the talent management industry; relationships cultivated with UNC-system LOD peers; and LOD vendors. Establish relationships with internal subject matter experts and provide guidance on developing and enhancing programs to best meet University goals and objectives. Develop and manage projects/programs plans, independently or as team leader, to ensure requirements and timelines are met. Provides high quality instructional design and professional facilitation of development solutions upon request (customized) and as identified through self-initiated needs assessment. Consults with leaders (director level and above) on organizational change and develop appropriate program recommendations specific to change management and strategic planning for both supervisory and non-supervisory personnel. Percentage Of Time 25% Key Responsibility Proactively develop and maintain collaborative professional work relationships throughout campus to promote awareness of LOD initiatives and services. Essential Tasks Provides exceptional customer service through active listening, appreciative inquiry, timely responses and follow through. Demonstrates the ability to relate to a diverse constituency by using appropriate concepts and language for the audience. Demonstrates professionalism, tact and diplomacy in delivering controversial or unwelcome information. Provides effective group facilitation to ensure mutual understanding and respect of diverse opinions and backgrounds. Prepares written reports, emails, presentations, etc. with proper spelling, grammar, punctuation, and syntax. Percentage Of Time 25% Key Responsibility Demonstrates knowledge of: adult learning theory and principles, instructional design techniques, and uses such knowledge to determine the correct or most appropriate course(s) of action. Essential Tasks Designs and plans effective group processes and select appropriate tools to guide groups towards productive outcomes. Guides and controls a group process to ensure that: there is effective participation; participants achieve a mutual understanding; contributions are considered and included in the ideas, solutions or decisions that emerge; participants take shared responsibility for the outcome; and questions are respectfully and properly addressed. Demonstrates understanding of how LOD programs and services interface with other HR functional areas (programs and services), and apply basic knowledge of State and federal laws relative to HR functional areas to refer constituents to the appropriate area/subject matter expert within HR. Percentage Of Time 25% Key Responsibility Guides clients through process mapping, gap analysis, and the implementation of solutions to improve efficiency. Essential Tasks Provides the LOD perspective on a variety of operational issues and develops appropriate action plans to address organizational development and learning development.  Establishes and maintains professional relationships with LOD clients by providing one-on-one consultations and coaching for individual development and customized learning solutions for their teams.  Coordinates and promotes development efforts across campus to leverage subject matter expertise and identify operational efficiencies.  Proactively stays abreast of LOD industry trends and emerging tools and strategies in order to provide relevant guidance to clients.  Anticipates changes in legislation, the economy, the workforce, UNC system and higher education that may require changes in programming.  Researches best practices and evaluates opportunities for application within the University environment.  Develops and monitors return on investment of training and knowledge transfer initiatives. Develops program evaluation tools and metrics that objectively measure effectiveness and impact. ADA Checklist ADA Checklist

R for Rare (0-30%), O for Occasional (30-60%), F for Frequent (60-90%), C for Constant (90-100%).

Physical Effort Hand Movement-Repetitive Motions - C, Reading - C, Writing - C, Hearing - C, Talking - C, Standing - C, Lifting-0-30 lbs. - F, Pushing/Pulling - F Work Environment Inside - C, Outside - O Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Supplemental Questions

Required fields are indicated with an asterisk (*).

* Are you eligible to work in the United States without sponsorship? Yes No * Please indicate how you learned of the vacant position for which you are applying: UNCGjobsearch website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC school system job board Personal Networking Facebook Twitter LinkedIn * Other: Please list

(Open Ended Question)