Baltimore, Maryland
6 days ago
Training Manager
Description

Training Manager Overview:   Oversees the day-to-day functions of the Training department which includes the classroom, behind the wheel and cadet trainers.  Ensures all new drivers and staff receive required MTA and Transdev regulated training. Starting Salary:85,000 Major Responsibilities:  The Training Manager shall plan, assess, and evaluate the Contractor’s training program.Manage the performance of the Contractor’s training to ensure the effective and responsive delivery of services to managers and other employees.Design, develop, implement, and evaluate technical operations training for all levels of Contractor(s) staff to support their competency in areas that are critical to the organization and to equip staff with the required skills to achieve the MDOT MTA’s quality and customer service goals.The Training Manager shall provide broad scope review, analysis, and assessment of Mobility policies, procedures, programs, and organization structure and alignment in terms of effectiveness, quality of service, and best practices.Assess and identify opportunities to improve current training programs and shall develop and implement an effective tracking system for training and delivery completion.Development and implementation of the Contractor’s training plan.  Development and maintenance of Employee training records.Ensuring that all employee training and qualifications are kept currentRequirements:  The Training Manager shall possess a bachelor’s degree in education, instructional design, or a similar discipline. (A high school diploma or GED and four years of training program administration experience may be substituted on a year-for-year basis for the required education.)The Training Manager shall possess a minimum of five years of experience in the development, administration, and/or implementation of large-scale training programs, with specific experience in transit/mobility paratransit operations.Must have experience in transit/mobility paratransit operations training.Must have at least 3 years in middle management or higher-level capacity.Must have experience leading and ensuring a qualified and well-trained workforce.About Transdev: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. For more information please visit our website at www.transdevna.jobs  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.  Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.  Drug-free workplace   If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen. 

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