Apply Job Type Full-time Description

Position Overview:

The Training Coordinator will help develop and deliver product training courses to Johnson Health Tech’s global strategic business units (SBUs) and distributors to help drive sales and maximize company profitability while reinforcing our brand promises. This role is inherently cross-functional. The successful candidate will work closely with sales, marketing, and product management teams to deliver educational opportunities for our staff and partners. Duties include creating and customizing training, hosting webinars for commercial and retail channels, updating the global trainee database, running reports, and assisting with new training initiatives currently on the horizon with our growing company. Overall, this role supports commercial and retail sales teams globally.

Responsibilities:

Help implement global training and education strategic plan: 

· Work closely with product development, marketing, and sales teams to gather detailed information about products

· Coordinate with subject matter experts to ensure training content is accurate and up-to-date

· Develop, design, and implement engaging training programs for global sales teams, focusing on product knowledge and sales techniques

· Create a variety of training materials, including e-learning modules, presentations, handouts, and videos

· Utilize interactive and innovative training methods to enhance learning and retention

· Lead in-person and virtual training sessions for diverse, geographically dispersed sales teams

· Tailor training content to address regional market differences and the specific needs of local sales teams, such as managing translations

· Ensure cultural and linguistic appropriateness of training materials for a global audience

· Conduct needs assessments to identify knowledge gaps and training requirements within the sales teams

· Develop and implement assessment tools to measure the effectiveness of training programs

Manage JHT’s Learning Management System:

· Update global trainee records in the LMS database

· Upload required and optional course content

· Prepare regular reports on training metrics and outcomes for management review

· Identify and enact ways to use the LMS system more effectively to enhance learner experiences

Help identify new training initiatives: 

· Keep abreast of the latest developments in training methodologies and technologies

· Continuously update training programs to incorporate best practices and new learning tools

Marginal Job Functions:

· Other projects as needed

Requirements

Education:

· Bachelor’s degree in Education, Journalism, Business, or a related field

Experience:

· Strong interest in training and development within a sales environment, with a willingness to grow in the role; 2-3 years of experience is preferable

· Outstanding written and verbal communication skills

· Excellent organizational and project management abilities

· Meets regular deadlines with consistency and accuracy; strong attention to detail

· Ability to work independently and as part of a team in a fast-paced environment

· Experience working in a collaborative, team-based atmosphere to achieve desired work results

· Ability to build relationships with key stakeholders, international teams, and cross-functional departments

Other Requirements:

· Proficiency with Microsoft Office Suite required; ability to quickly learn e-learning authoring tools (e.g., Articulate 360, Camtasia, Smartcat, GoToWebinar) and LMS platform (Absorb)

· Maintain in-office work schedule of Monday through Friday during regular business hours with occasional evenings and minimal travel

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

· Health & Dental Insurance

· Company paid Life Insurance

· 401(k)

· Paid Time Off benefits

· Product discounts

· Wellness programs

EOE/M/W/Vet/Disability
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