Training Administrator
To provide a high level of administration to the Training Department in a professional and timely manner.
KEY TASKS AND RESPONSIBILITIES:
Answering internal and external telephone calls, responding to general queries for the Training Department and escalating, where appropriate
Responding to queries via employee MyWork Portals or other electronic platforms in a timely manner
Providing a high-level of administrative support for the accreditation of employees
Communicating with the wider business regarding the progress of employee accreditation, reporting any concerns where appropriate
Assisting Company Trainers with all administrative elements of employee training sessions
Liaising with the wider business and external agencies regarding training courses and qualifications
Ensuring internal bespoke systems are accurately maintained and updated with relevant training qualifications and information
Analysis of training results, producing reports to the L&D Business Partner
Complying with the GDPR regulations in relation to confidential documentation and storage of personal employee information and communication
Any other tasks that may be identified by your Line Manager.
RELEVANT SKILLS AND EXPERIENCE:
Must have excellent interpersonal communication skills with good organisation
Must be computer literate in Microsoft Office and able to apply these skills to bespoke software
Ideally experienced in administration
Ideally experienced in the Security Industry
Able to prioritise and organise own workload within time constraints and with accurate detail.
FURTHER INFORMATION:
Contract length: 8 months
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