Join Siemens Global Business Services (GBS) as a Customer Relationship Management Trainee!

We are looking for proactive, detail-oriented, and tech-savvy individuals to join our GBS AM Mexico and Central America team. In this role, you will support the Head of Customer Relationship Management in maintaining strong client relationships and ensuring seamless communication across departments.

Your problem-solving skills and ability to anticipate client needs will be essential. This is a unique opportunity to grow in a collaborative environment while making a meaningful impact.

Responsibilities

Assist and contribute to CRM MX Team in preparing customer account reviews and proposals.Coordinate meetings with clients and team members.Maintain up-to-date records and manage databases.Work along CRM MX Team and FIN on planning and adjusting yearly BVI’s with stakeholders.Ensure signing from agreements prior to commencing services.Collaborate with cross-functional teams to ensure customer satisfaction.
Requirements
Enrolled in a Bachelor’s program in Business Administration, Industrial Engineering, Marketing, or a related field (7th semester or higher).Part-time availability.Fluent in English and Spanish, with strong written and verbal communication skills.Quick learner, especially in Sales and Account Management.Team player with a collaborative mindset.Strong organizational skills to handle multiple tasks effectively.Proficiency in Microsoft 365; experience with Power BI or similar analytics tools is a plus.Detail-oriented, ensuring accuracy in reporting and documentation.Customer service experience is a bonus.

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.