If you are a solution-oriented individual capable of delivering and communicating solutions (in person, by phone, and by email) in a fast-paced, high-pressure environment, then this role is for you! The Trading Services Analyst position involves investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and gaining a fundamental understanding of our trading platforms and systems.

As a Trading Services Analyst in the Trade Support team, you'll be a crucial resource for the front office and client-facing stakeholders. You'll act as the liaison between the business, technology, control partners, and operations. Your responsibilities will encompass investigating inquiries, monitoring trade execution flows, performing trade reconciliations, and understanding our trading platforms and systems.

Job responsibilities

Provide end-to-end trade flow support across all product channels globally Monitor ongoing support needs to address changes and gaps Drive continuous improvement efforts, while reducing risk across all touch-points in the trade path Ensure the accurate and timely escalation and resolution of all inquiries Address ad hoc queries from operations, technology, and the front office Facilitate training for new application users Work with the business, technology, and operations to determine priorities, schedule of releases, and detail of the requirements for future enhancements/products

Required qualifications, capabilities and skills

Some financial industry experience In-depth knowledge of Excel, PowerPoint, and Internet technologies Highly disciplined, a self-starter, and the ability to execute on assignments independently A team player who demonstrates work ethic and consistently demonstrates a high-level of professionalism Attention to detail with superior written, verbal, and problem-solving skills Excellent organizational and time management skills Ability to communicate with all levels within the Line of Business Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required