**Operating Company Job Function** ServiceChannel Managed Services – Trade Specialist + Please be aware that for this remote US position, the candidate is required to work PST or MST Time Zones ServiceChannel is seeking skilled tradespeople to enhance the SC Managed program and evolve our "Facility Management as a Service" offering. Joining the SC Managed Facility Services team as a Trade SME, you will specialize in general trades while also taking on varied roles—from strategic planning to hands-on tasks—adapting to the team's daily needs. This role involves providing top-notch facilities support to clients in the convenience store/fuel, grocery/supermarket, restaurant, and retail sectors. We're looking for a collaborative individual who is adaptable, capable of juggling diverse responsibilities, and adept at devising innovative solutions to emerging challenges. **Where you’ll make an impact:** + You will drive results in developing the SCM Solution by taking ownership of both provider and client success through the SCM Trade Specialist solution. Team members will leverage ServiceChannel's software tools and established process flows to provide a high level of trade repair expertise to our Managed Clients. **Key Responsibilities:** + Review all proposals submitted within your trade expertise to ensure accuracy for our clients related to the customers repair need and adhere to proposal submission SLAs + Focus on labor hours, parts, material mark-up, etc. so our goal of most transparent pricing for our clients is fulfilled + Strong attention to detail in comparing the problem description vs. providers diagnosis and recommended scope of work for repair resolution to ensure the solution fits the need. + Collaborate with internal teams during RFPs to ensure all questions are answered clearly and accurately + Use trade knowledge and background to evaluate complicated work tasks for clients with multiple locations requiring service or projects + Review all work where the scope goes beyond normal repairs or established not to exceed (NTEs) and provide timely approvals + Update and document work order information in a timely fashion throughout the work order’s lifecycle + Collaborate with internal teams during client meetings and presentations + Learn and apply the standard operating procedures as well as identifying ways to improve them + Present the value of the trade specialist team to clients during regular business reviews + Attend client or provider meetings as needed for trade expertise **Required Skills & Experience** + 5+ years of experience in general contracting, handyman services, painting, and roofing for commercial spaces such as grocery stores, restaurants, and retail outlets, with electrical trade skills being advantageous. + **Critical:** Proficient in building relationships with diverse teams, clients, and providers through an easygoing interpersonal approach. + Excellent communication skills, both verbal and written + Proven data analysis and presentation abilities for various audiences, including executive level + Solid prioritization with multitasking capabilities + Experience or readiness to create and deliver presentations alongside Facility Coordinators + Background in Customer Service + Strong attention to detail + Innovative and resourceful mindset, especially in uncertain scenarios + Proficient in Microsoft Office Suite and SaaS platforms **Preferred Skills & Experience** + Experience and/or familiarity with ServiceChannel + Facility Management Services or IFM + Trade Certifications a plus **Fortive Corporation Overview** Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. Fortive: For you, for us, for growth. The salary range for this position (in local currency) is 67,700.00 - 125,900.00. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. We are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.