Tripleseat is the leading web-based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development. The Total Rewards Specialist at Tripleseat is responsible for designing, administering, and analyzing compensation and benefits programs that are competitive, equitable, and aligned with organizational goals. This role ensures the strategic and efficient management of total rewards initiatives, balancing market competitiveness with thoughtful spending. The position also emphasizes compliance, auditing, and fiscal responsibility, including close partnerships with FP&A, Payroll, and Accounting functions to ensure alignment of total rewards with budgetary and financial objectives. As an individual contributor, the Total Rewards Specialist collaborates closely with leadership, the People and Talent team, and cross-functional stakeholders to deliver programs that drive employee satisfaction and organizational success. Location: This role will be in-office based in our Concord, MA office. A hybrid work schedule will be offered. Travel Expectations: If the ideal candidate is located outside the Concord, MA area, they will be required to complete initial onboarding at our Concord, MA office, followed by quarterly in-office visits. Core Responsibilities: Compensation Program Administration: + Design and administer competitive compensation programs, including salary structures, bonuses, incentives, and equity-based compensation such as stock options or RSUs. + Conduct regular market benchmarking and pay equity audits to maintain competitive and equitable pay practices. + Develop and maintain job classifications, salary ranges, and pay policies aligned with organizational goals and pay transparency laws. + Partner with FP&A, Payroll, and Accounting to ensure accurate budgeting, reporting, and execution of compensation programs. Benefits Program Management: + Manage the administration of employee benefits programs, including health insurance, retirement plans, wellness initiatives, leave policies, and equity programs. + Collaborate with vendors and brokers to deliver effective and cost-efficient benefit solutions tailored to employee needs. + Audit benefits plans and vendor billing to ensure accuracy, compliance, and fiscal responsibility. + Monitor and ensure adherence to regulatory requirements, including ERISA, ACA, and other applicable laws. Market Competitiveness and Fiscal Responsibility: + Maintain a competitive approach to market trends while ensuring thoughtful and strategic spending on compensation and benefits programs. + Work closely with FP&A and Accounting to analyze program costs and align spending with organizational priorities. + Conduct financial audits of total rewards plans to ensure alignment with budgets and strategic goals. Partnership and Collaboration: + Collaborate with leadership, FP&A, Payroll, and Accounting to integrate total rewards strategies with financial planning and reporting. + Work closely with the People and Talent team to align total rewards programs with broader people initiatives, including talent acquisition, retention, and engagement. + Foster consistency and transparency in the organization's design and communication of total rewards programs. Compliance Oversight: + Ensure adherence to all applicable laws and regulations related to compensation, benefits, pay equity, and equity programs in multi-state and global environments. + Develop and maintain policies and procedures to uphold compliance with regulatory mandates, including pay transparency requirements. + Partner with internal and external auditors to ensure compliance and accuracy in all plans and programs. Data Analysis and Reporting: + Conduct pay equity audits and analyze data to identify and address disparities across roles, demographics, and regions. + Audit benefits plans, vendor billing, and financial data to ensure accuracy and compliance. + Develop and present detailed reports on total rewards programs, providing actionable insights for stakeholders, including FP&A and leadership. Employee Support and Communication: + Develop and execute communication strategies to educate employees on compensation, benefits offerings, and pay transparency initiatives. + Guide managers and employees on total rewards policies and practices. + Gather and incorporate employee feedback to enhance program effectiveness and satisfaction. + Other related duties as assigned. Knowledge, Skills, and Abilities Required: + Market Competitiveness: Advanced understanding of market trends, benchmarking, and compensation strategies to maintain a competitive edge. + Equity Programs Expertise: Familiarity with equity-based compensation plans, including stock options and RSUs. + Audit and Fiscal Responsibility: Experience auditing compensation and benefits plans, vendor billing, and financial reporting for accuracy and compliance. + Collaboration and Partnership: Proven ability to build strong relationships with FP&A, Payroll, Accounting, and the People and Talent team to ensure alignment and consistency. + Compensation Expertise: Strong understanding of job evaluation, salary structures, and incentive program design. + Benefits Knowledge: Proficient in benefits program administration and regulatory compliance. + Compliance and Transparency: Expertise in pay transparency laws and best practices. + Analytical Skills: Advanced ability to analyze and interpret complex data sets. + Vendor Management: Proven experience in managing vendor and broker relationships. + Strategic Thinking: Ability to align programs with organizational goals and employee needs. + Values Alignment: A customer-focused attitude and the ability to build rapport across teams. Preferred Experience: + Experience managing total rewards in a SaaS or fast-paced B2B environment. + Certification in compensation or benefits (e.g., CCP, CBP, or CEBS). + Advanced proficiency in HRIS and benefits administration software. + Proven ability to optimize total rewards programs for cost-effectiveness and employee satisfaction. Tripleseat truly values its employees and places a high emphasis on their well-being and happiness. We understand that our people are the driving force behind its success and strive to create a positive and supportive work environment. We love what we do and who we get to do it with! Here are some of the awesome benefits that Tripleseat offers to its employees: + Competitive Medical, Dental, and Vision Insurance: Tripleseat provides its employees with comprehensive medical, dental, and vision insurance coverage, ensuring that their health and well-being are taken care of. + Company Paid Life Insurance, Short- and Long-Term Disability Plans: Tripleseat takes care of its employees by providing them with life insurance coverage, as well as short and long-term disability plans to protect them in case of unforeseen circumstances. + 401(k) with Company Match: Tripleseat offers a 401(k) retirement plan to its employees, and also provides a company match, helping employees save for their future and plan for retirement. + Parental Leave: Tripleseat understands the importance of work-life balance and offers parental leave to employees who become parents through birth, adoption, or foster care, allowing them to bond with their new family members without worrying about their job security. + Flexible Paid Time Off: Tripleseat believes in the importance of work-life harmony and offers flexible paid time off to its employees, giving them the flexibility to take time off when needed and maintain a healthy work-life balance. + Pet Insurance: Tripleseat recognizes the importance of pets in employees' lives and offers pet insurance to help them take care of their furry friends and ensure their well-being. At Tripleseat, we place a high value on our employees' well-being and happiness, recognizing that they are the driving force behind our success. We are committed to fostering a positive and supportive work environment. We take pride in our work and the collaborative spirit of our team We are proud to be an equal-opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity. Tripleseat empowers all team members to realize their full potential. Everyone Valued – Everyone Included.