Position Summary: • Achieve all Brands key performance indicators and targets • Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities. • Ensure s represents brand in a positive and professional manner at all times • Fosters excellent working relationships on counter and with the wider business and retailer. • Drive transactions by proactively promoting new products and additional tasks. Key Roles & Responsibilities: • Achieve sales targets. • Create ways to achieve sell through targets e.g. On counter Special Events. • Ensures customers are treated professionally at all times/Service excellence . • Record all sales on a daily basis and be the sales expert. • Recruit new customers to the brand. • Monitor competitor brands. • Ensure client registry is kept up to date at all times. • Ensure all clients are informed timorously of promotions and special events. • Ensure all sales are recorded on a daily basis according to the standard. • All customer returns to be handled according to policy. • Ensure in store promotions are organized effectively and timorously. • Attend training courses as and when scheduled. • Ensure knowledge levels are accurate and up to date. • Ensure that attendance is punctual and professional. • Ensure a full, clean and neat uniform is worn at all times whilst on duty and ensure personal hygiene levels are at a high standard. • Ensure counters, shelves and cupboards are kept clean and dust free at all times. • Ensure discontinued stock is removed. • Ensure cleaning tools are stocked and in good condition. • Ensure all testers are clean and in good condition. • Ensure there are sufficient stock for all sku’s and promotions. • Ensure display is per merchandising guideline. • Ensure that collateral corresponds with promotion • Consolidate sales records weekly and then monthly as per required standard • Ensure stock counts are done monthly and recorded timorously • Ensure stock levels are maintained according to standard • Ensures reports are submitted accurately and timorously Qualifications • Grade 12 • Retail Cosmetics/ Fragrance Experience • Ability to work retail hours Job: Retail - Store Primary Location: Europe, Middle East, Africa-ZA-KZN-Durban Job Type: Standard Schedule: Full-time Shift: Variable Job Number: 2414604