Job Title

Ticket Account Executive

Agency

Tarleton State University

Department

Ticket Sales & Service

Proposed Minimum Salary

Commensurate

Job Location

Stephenville, Texas

Job Type

Staff

Job Description

As a D1 Ticket Account Executive, this position will play a vital role in driving revenue growth through the sale of season tickets, group packages, and premium seating for our Division 1 athletic events. This position will be responsible for cultivating and managing relationships with individual ticket holders, corporate clients, and group sales prospects. This position requires strong sales skills, excellent communication abilities, and a passion for collegiate athletics. This is an in-office position located in Stephenville, Texas.

Normal working hours are Monday through Friday from 8am to 5pm or as work requirements may indicate. This position may require the ability to work outside of normal working hours including weekends and holidays.

Must have the ability to work remotely at the request of the university in times of inclement weather or other special circumstances.

Key Responsibilities:

Sales Generation: Drives ticket sales revenue through proactive outreach, prospecting, and networking. Identifies and pursues opportunities to sell season tickets, mini-plans, group packages, and premium seating options.

Client Relationship Management: Builds and maintains relationships with individual ticket holders, corporate clients, booster club members, and group leaders. Provides personalized service to meet the needs and preferences of each client.

Revenue Forecasting and Goal Setting: Develops sales strategies and revenue projections in collaboration with the ticket sales manager. Sets ambitious yet attainable sales goals and track progress towards targets.

Sales Presentations and Proposals: Prepares and delivers compelling sales presentations and proposals to prospective clients. Highlights the benefits of season ticket ownership, premium seating amenities, and group hospitality options.

Customer Service: Provides exceptional customer service throughout the sales process, from initial inquiry to post-sale support. Addresses client inquiries, resolves issues, and ensures a positive experience for all ticket holders.

Sales Events and Promotions: Assists in the planning and execution of sales events, promotional activities, and fan engagement initiatives. Attends networking events and community functions to promote ticket sales.

Data Management: Maintains accurate records of client interactions, sales activities, and revenue transactions in the CRM system. Utilizes data analytics to identify sales trends, track sales performance, and optimize sales strategies.

Qualifications:

Bachelor’s degree in applicable field or equivalent combination of education and experience.
No prior experience required.

Preferred Qualifications:

Experience working in collegiate athletics, particularly at the Division 1 level.

Knowledge of ticketing operations, pricing strategies, and sales techniques.

Familiarity with fundraising and donor relations in a collegiate setting.

Passion for sports and a deep understanding of the college athletics landscape.

Knowledge, Skills and Abilities

Proven track record of success in sales, with a focus on meeting or exceeding revenue targets. - Strong interpersonal skills with the ability to build rapport and establish trust with clients. Excellent communication skills, both written and verbal. Ability to work independently as well as collaboratively within a team environment. Proficiency in CRM software and Microsoft Office applications.

Salary

Commensurate with experience

Salary Range

The target base annual salary range is $40,000 to $45,971 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:

Family Education Benefit (Tuition Scholarship) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!

Masters Educational Assistance – is designed to invest in and assist employees further their knowledge, skills, and job effectiveness through 100% of eligible tuition and fees being paid on enrollment. Click link for additional guidelines and details!

Employee Health, Wellness, and Financial Planning

Fully covered employee health insurance

Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.

Dental insurance

Vision insurance

Retirement and Insurance programs

Paid Leave

Tarleton employees enjoy one of the greatest PTO packages in the area!

Paid sick leave

Holiday pay

Vacation

Longevity pay

Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!

Other

Complimentary tickets to all Athletic and Performing Fine Arts events!

Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.

Employee Wellness Release Time

Staff Gym Membership Discount with Campus Recreation

and other Tarleton Discounts

Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

Application Procedure:

During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.

Employment applications must include:

Completed online application

Cover Letter / Letter of Interest addressing qualifications

Curriculum Vitae or Resume

At least 3 current professional references and their full contact information

Applications received by Tarleton State University must have all job application data entered.  Failure to provide all job application data could result in an invalid submission and a rejected application.  “See resume” is not an acceptable entry in the job application.  Incomplete applications will not be considered.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.