Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionThis position is responsible for reviewing Co Brand applications from our Issuers The role performs due diligence checks on applications from Issuers or Co Brand partner to ensure eligibility to participate in the program Additionally the analyst will be responsible for updating the relevant Visa systems and occasionally providing updates back to the business and line manager
It will be important to be able to interact with clients be comfortable with tools and systems and following processes across various teams
What we expect of you day to day
Ensure Co Brand applications are reviewed and processed within set timelinesRespond to queries with a customer focused lens and acting as the first point of contactEnsure applications and requests from mailbox are responded within timelinesRun data extracts and running weekly MI reports to provide summary of application loadFlexibility and ability to adjust on the fly to new demandReview and assess end to end process documentationsProvide escalation to Senior Manager exercising judgment to identify unusual scenarios or potential riskWorking with OKRs and SLAsIdentify operational process improvement opportunitiesThis is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
QualificationsAbility to manage high volume of work with constant detail orientation able to meet deadlines with quality workExperience working within a Financial/payments background Experience with investigations/ due dilligence/ managing risksAttention to detail is very importantProven ability to set and deliver upon priorities within busy shifting environmentGrowth mindset and results oriented and able to drive delivery of solutionsBe commercially focused and pragmaticFocus on continuous improvement and ability to identify opportunitiesQuick learner comfortable working with ambiguityExcellent organizational skillsComfortable working in global environment impacted by different legal cultural and business prioritiesExcellent interpersonal and communication skills with the ability to collaborate across peers functions geographiesAbility to keep manager informed and involved on ongoing basisWorking expertise in Microsoft Office including Outlook Excel and PowerPointEffective professional level English verbal and written communication skillsAdditional InformationVisa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.