Third Party Billing/Receivables Technician
University of North Carolina at Charlotte
Position Number: 000302
Department: Financial Services (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
+ Manage foreign, federal, state, local and corporate third-party sponsorships, contracts, invoicing, and payments, ensuring accurate tuition calculations and timely fund allocations.
+ Maintain technical expertise in a broad range of financial systems and software, including Banner ERP , FileZilla, Concur, 49erMart eProcurement, Salesforce, Microsoft Suite, Google Suite, banking systems, and third party sponsorship online portals: NCVR , Federal Vocational Rehabilitation (Tungsten), Amazon, Air Force & Army Tuition Assistance (AI Portal), Naval Tuition Assistance ( WAWF ), and Post-9/11 (VA.gov portal).
+ Reconcile general ledger accounts, monitor payments, and process third party refunds, debt letters, and overpayments.
+ Communicate with students, sponsors, and university staff to resolve billing inquiries and payment discrepancies.
+ Process financial data transfers, run Banner jobs, and maintain accurate records for compliance and audits.
+ Support Niner Central and Bursar email inquiries, providing excellent customer service and financial guidance.
+ Stay current with sponsor policies, billing procedures, and process improvements to enhance efficiency.
Minimum Experience / Education:
Required Minimum Qualifications:
High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience.
University Preferred Qualifications:
Four year degree in business administration or accounting; or two year degree in business administration or accounting and one year of experience. Or an equivalent level of combination of training and experience.
Preferred Education Skills and Experience:
+ Bachelor’s degree in business administration or accounting.
+ 1 year of professional specialized accounting office experience in handling invoicing, cash and cash equivalent items preferred.
+ At least 2 years experience working in an invoicing/billing position is preferred , previous employment experience in higher education desired.
+ Professional financial experience with billing and payments.
+ Banner experience preferred.
+ Intermediate/Advanced level in Microsoft Word and Excel
+ Gmail/Google Calendar and Google applications (drive, docs, sheets, forms) experience
+ Prior customer service experience
+ Professional and courteous written and verbal communications
+ Detail oriented and organized with ability to be able to multitask and strong attention to details
+ Ability to work in team environment.
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