Charlotte, NC, 28230, USA
6 days ago
Third Party Billing/Receivables Technician
Position Number: 000302 Department: Financial Services (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: + Manage foreign, federal, state, local and corporate third-party sponsorships, contracts, invoicing, and payments, ensuring accurate tuition calculations and timely fund allocations. + Maintain technical expertise in a broad range of financial systems and software, including Banner ERP , FileZilla, Concur, 49erMart eProcurement, Salesforce, Microsoft Suite, Google Suite, banking systems, and third party sponsorship online portals: NCVR , Federal Vocational Rehabilitation (Tungsten), Amazon, Air Force & Army Tuition Assistance (AI Portal), Naval Tuition Assistance ( WAWF ), and Post-9/11 (VA.gov portal). + Reconcile general ledger accounts, monitor payments, and process third party refunds, debt letters, and overpayments. + Communicate with students, sponsors, and university staff to resolve billing inquiries and payment discrepancies. + Process financial data transfers, run Banner jobs, and maintain accurate records for compliance and audits. + Support Niner Central and Bursar email inquiries, providing excellent customer service and financial guidance. + Stay current with sponsor policies, billing procedures, and process improvements to enhance efficiency. Minimum Experience / Education: Required Minimum Qualifications: High school diploma or equivalency and one year of experience in accounting work; or equivalent combination of training and experience. University Preferred Qualifications: Four year degree in business administration or accounting; or two year degree in business administration or accounting and one year of experience. Or an equivalent level of combination of training and experience. Preferred Education Skills and Experience: + Bachelor’s degree in business administration or accounting. + 1 year of professional specialized accounting office experience in handling invoicing, cash and cash equivalent items preferred. + At least 2 years experience working in an invoicing/billing position is preferred , previous employment experience in higher education desired. + Professional financial experience with billing and payments. + Banner experience preferred. + Intermediate/Advanced level in Microsoft Word and Excel + Gmail/Google Calendar and Google applications (drive, docs, sheets, forms) experience + Prior customer service experience + Professional and courteous written and verbal communications + Detail oriented and organized with ability to be able to multitask and strong attention to details + Ability to work in team environment.
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