**Job Title:** Testing Specialist - Billing domain (AMDOCS or CSG) **Job Location:** Local to Philadelphia, PA or willing to relocate **Job Description:** The AMDOC or CSG (Billing domain) Testing Specialist will liaise with Billing Product team to understand the out of box conversion reports generated from new billing system, and provide design inputs, business rules to the tools team to generate the dashboards, reports. **Responsibilities** **:** + Understand the conversion process for converting and migrating billing data from legacy systems into the new billing system + Liaise with Divisions/business to get the requirements for the to-be operational dashboard view for the conversions + Determine gaps in as-is out of box reports, additional data points, change requests and collaborate with product team to drive the required implementations. + Identify trends based on the operational dashboard, do impact analysis and provide relevant communication to program manager. + Analyze system issues raised for conversion and help determine the customer accounts impacted based on trends, data via operational dashboard and provide communication to program manager. + Provide support during command center operations go-live period, liaise with product teams, divisions to monitor required activities and facilitate system issue resolution. + Providing estimating, forecasting and work planning assistance + Planning and managing Application Assessment and Requirements activities + Assisting clients in defining key capabilities/requirements that will enable their strategy using next generation Billing systems + Creating project deliverable templates and standards (e.g., including process standards) + Creating complex conceptual designs, including application interfaces and interactions + Identifying and monitoring interdependencies between various application implementation activities + Planning and establishing after go-live activities including ongoing support + Perform other duties as assigned **Required Experience** **:** + 8 yrs experience in Telecom Billing including Account Management, Invoicing, Rating, Billing, Payment Processing, Collections, Pricing, and Configuration/Bundling + Leadership of small teams in successful systems integration, package implementation, and/or interactive design + Experience on data migration and conversion projects, particularly customer account, billing, and order data + Extensive co-ordination and collaboration with Product teams and Business representatives + A deep understanding of best-practice architecture disciplines, modeling, processes and concepts + Technical or consulting environment experience + Should have excellent communication, negotiation, decision making, and problem solving skills. + Hands on API and UI automation experience (Rest assured / Selenium) + Must be comfortable in working on onsite / offshore model. **Preferred Skills** : + Experience in a Cable, Telecom, or a Media company a plus + Experience with Voice, Data, and Video technology a plus + Experience in working with Amdocs billing products a plus. + Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Get The Future You Want | www.capgemini.com **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Billing domain (AMDOCS or CSG) Testing Specialist_ **Location:** _New York_ **Requisition ID:** _077947_ **Other Locations:** _US-PA-Philadelphia_