Entity:
Customers & Products
Job Family Group:
Job Description:
Conduct analysis of key retail data and provide reports and insights to the Regional Operations Manager and the Retail Business Managers.
This includes regularly set reports, findings and insights as well as ADHOC requests.
Support sales team to improve performance by working closely with Retail Business Managers for new volume opportunities.
Prepare performance reports and coordinate approvals (rebate, cash sales etc.) of new terms with respect to Delegations of Authority.
Act as a focal point of contact for the B2C channel of trade to lead volume improvement activities, demand planning/forecasting processes as well as supply chain issues.
Play an integrator role within the site support team to manage the continuous improvement activities of which includes the coordination of the functional teams especially I&E and GBS to engage proper support the team.
Develop and maintain an administrative system that will facilitate effective contract management and enforcement by RBMs.
Develop and maintain the systems that supervise performance against critical nonfuel KPIs, e.g., fuel recons, rental adjustments, margin adjustments etc.
Monitor and report on HSSE performance metrics, including legal compliance, criminal risk assessments (CRAs), audits and inspections, closure of action items, etc.
Responsible for compiling a daily log of issues that will impact the business environment and communicating to the RBMs, ROMs and / or customers on a timely and regular basis
Process purchase orders for the team as needed.
Provide administrative support for the Regional Sales Manager, such as coordinating regional meetings, capturing minutes, and recording and following up on actions. Arrange multi-party VC's, VTs and teleconferences. Addressing all correspondence, including the preparation of draft responses on behalf of the team, and other ad-hoc requests.
Answers and screens calls and takes messages when the team members are out of the office and ensures that messages are passed on to the right people accurately.
Provides customer service to the public, field, and office staff by acting as the primary contact for information requests and business enquiries.
Co-ordinates travel arrangements, accommodation, and itineraries.
Deal with customer queries and re-direct them to relevant staff
We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.
These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with disabilities may request a reasonable accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an accommodation related to the recruitment process, please contact us to request accommodations.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.