Position Information Position Information

Posting Title Temporary - IT Systems Administrator Senior Job Requisition Number COA092939 Position Number T61002 Job Type Full-Time Division Name Information Technology Service Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.Experience may substitute for education up to four (4) years
Licenses or Certifications:As required based on advanced job role Notes to Applicants When completing the City of Austin employment application:

A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications.


A résumé is required, but will not substitute for a complete employment application. Do not use the phrase, “see résumé” to complete your application. Do not leave the “duties and responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered.


Pre-Employment Requirements
If you are identified as a top candidate, verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

The identified top candidate must pass a Criminal Background Investigation.


Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.


All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite – including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.63 – $47.98 per hour Hours Monday – Friday; 8:00 a.m. – 5:00 p.m. with limited flexibility


Job Close Date 01/09/2025 Type of Posting External Department Austin Water Utility Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Professional Location Waller Creek Center, 625 E. 10th Street Preferred Qualifications
Demonstrated experience administering Windows System Server and Desktop Operating Systems Demonstrated experience administering System Center Configuration Manager and Intune Demonstrated experience with IT ticket processing and managing a ticket queue in ServiceNow Demonstrated experience administering Azure Cloud Services Demonstrated experience with Office 365 Demonstrated experience applying security and feature patches to on-premises & cloud hosted systems using a combination of System Center Configuration Manager, Intune, and Windows Updates in Azure Experience with Virtual Desktop environments Experience with VMware virtualized datacenter environments Experience with scripting languages (PowerShell/Python) for IT task automation Experience with enterprise change management, disaster recovery, & backup processes and solutions Experience recommending, implementing, and fully documenting IT architectures, processes & procedures, and projects VMware Certified Professional – Data Center Virtualization certification, or have the ability to obtain within 6 months of employment Ability to travel to more than one work location

Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Performs advanced focused architecting, optimizing, implementing, configuring, managing, administering, troubleshooting, maintaining and monitoring one or more of the following: infrastructure software, hardware, systems/applications, middleware, servers/storage, and IP-based telecommunications2. Establishes and implements IT policies, governance, standards, and security3. Makes independent decisions for procurement of technical solutions in their focus area4. Creates, documents, publishes, and/or performs maintenance procedures and ensures all installations are in accordance with COA’s specifications and IT standards/governance5. Assists in planning, designing, procuring and delivering software and hardware purchases.6. Ensures appropriate product specifications7. Provides costs analysis8. Installs new specific software releases and/or upgrades including researching, testing and implementing new technology9. Participates in disaster recovery planning and testing, including fault tolerance and detailed disaster recovery plan maintenance10. Communicates and interfaces with members of the IT, vendor and user communities
Responsibilities- Supervision and/or Leadership Exercised:Provides technical or project leadership, training and guidance to othersMay provide leadership on work assignments
Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of infrastructure technologies• Knowledge of application and/or operating systems• Skill in mentoring and monitoring daily work activities of others• Skill in documenting and maintaining complex application and process or configuration information• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments• Skill in installing and maintaining applications, operating systems, or equipment• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems• The ability to view the big picture when involved in a project and make decisions• The ability to quickly become familiar with emerging technologies.
Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions

Required fields are indicated with an asterisk (*).

* This position requires graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to four (4) years. Do you meet these minimum requirements? Yes No * Please indicate your experience with PowerShell or other scripting environments. None Support existing scripts Enhanced existing scripts Creating new scripts for task automation and configuration management * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Do you hold a VMware Certified Professional - Data Center Virtualization certification, or have the ability to obtain within 6 months of employment? Yes No * How many years of experience do you have administering and upgrading VMWare Virtual Data Centers (VSphere, VCenter, VXrail, etc)? None Less than 2 years 2-4 years 4+ years * Which VMWare Technologies do have experience with (select all that apply)? ESXI VSphere VCenter NSX-T Horizon VRNI VxRail Skyline Advisor Aria Operations VSAN None * How many years of experience do you have administering and upgrading Windows Server and Desktop Operating Systems? None Less than 2 years 2-4 years 4-8 years 8+ years * How many years of experience do you have managing and configuring Windows Domain Controllers, Active Directory, and Group Policies? None Less than 2 years 2 - 4 years 4 - 6 years 6 - 8 years More than 8 years * How many years of experience do you have administering Microsoft Azure Cloud Services? None Less than 2 years 2-4 years 4-8 years 8+ years * How many years of experience do you have in administering a Virtual Desktop Infrastructure? 0-2 years 2-4 years 4-8 years 8 plus years * What are important considerations for securing VMware virtual environments? Select all that apply. Regular patching and updating of VMware software Enforcing strong access control and authentication mechanisms Implementing network segmentation and micro-segmentation Performing periodic backup of virtual machine data * Will you require sponsorship for employment visa status (e.g., H1B visa) either now or in the future? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide employee’s full name.

(Open Ended Question)

Optional & Required Documents Required Documents Resume Optional Documents Cover Letter