**Overview** The Digital Merchandising and Operations Specialist will support online business initiatives and merchandising strategies to increase sales and site conversion, coordinating cross-functional efforts to drive growth, and continuously improving the client experience. **Key Accountabilities** **_Lead digital merchandising to drive digital sales growth and improve client experience by:_** · Optimizing product sequencing daily/weekly based on sales, inventory, and brand priorities. · Analyzing performance & optimize product grids based on product trends, opportunities, and gaps · Monitoring on-site search trends and identify opportunities. · Assisting with product recommendation program (external vendor/AI algorithm) and testing pipeline. · Partnering with inventory teams to maintain product availability based on retail inventory. · Conducting regular on-site testing, proactively identify and correct issues that surface. · Maintaining awareness of competitive landscape and identify trends and opportunities for site improvement. · Coverage of site merchandising tasks across both US and Canada sites – three in total, 1 US (English) and 2 CA (English & French). **_Manage site operations, in partnership with regional & global teams:_** · Prepare readiness documentation for upcoming commercial moments and campaign launches · Set up and maintenance of shipping options and client communications. · Partnership with retail team in maintaining store hours and information through Yext and internal platforms. · Identify and optimize live chat functionality on site pages across US & Canada. · Partner with supply team to update product availability on-site. · Assistance with site re-platform, when needed, including QA, merchandising preparation, and ad-hoc needs before launch. **Qualifications** **_Required_** · BA/BS degree · 2-3 years in similar role · Background in ecommerce, online merchandising, merchandising · Website analytics (GA4 & ContentSquare) · Computer proficiency with intermediate to advanced Excel skills, working knowledge of PowerPoint and Word · Self-starter who can work independently and as part of a team · Ability to collaborate with all business partners across the organization · Self-motivated with a curiosity and desire to learn more **_Preferred_** · Retail background · Luxury experience Same Posting Description for Internal and External Candidates The salary for this position is between $70,000 and $90,000 depending on experience. \#LI-Onsite **Job Identification** : 61265 **Job Category:** : Digital **Assignment Category** : Regular Full-time **Remote Positions** : No **Professional Experience** : Beginner Equal Opportunity Employer