Overview About PepsiCo. PepsiCo is proud to be one of the world’s leading food and beverage companies. Every day, we are dedicated to bringing our mission to create more smiles with every sip and every bite to life. Our products are enjoyed more than one billion times a day in more than 200 countries and territories around the world. Our portfolio — including Lay’s, Doritos, Gatorade, Pepsi and Quaker — consists of many iconic brands that generate more than US $1 billion each in estimated annual retail sales, helping to deliver more than US $70 billion in net revenue in 2020. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive. Through PepsiCo Positive, we are charting a new course to drive positive action for the planet and people. PepsiCo Positive is an end-to-end strategic business transformation with sustainability at the centre of how we will create growth and value by operating within planetary boundaries and inspiring positive change. In South Africa (SA), you will find our products across the region at breakfast, lunch or dinner. At the gym or on the field. In the office or on the go. We refresh, restore and rejuvenate our consumers all day, every day with our key brands including Simba, Lay's, Liqui Fruit and Bokomo range of cereals. PepsiCo SA employs more than 13, 000 people across our three business divisions: Bakeries, Grains, Foods, Fruit, Snacks, Juice & Beverages. Responsibilities Job Overview: Attends to the customer orders placed by telephone, mail or personal calls. Has a good knowledge of the organisation's products. Administers sales orders and ensures that sales order administration is on-time and accurate Handles customer queries and ensures that customer queries are dealt with according to standards Achieves individual and team goals Improves personal effectiveness Transfers knowledge and skills Organised own work effectively to complete tasks on-time and per priority Ensures that all practices, policies, standards, procedures and methods applied consistently Resolves work area problems Regularly and consistently reports progress Adheres to legal requirements Internal and external (including customer & service providers) relationships are deliberate and delivered according to predefined departmental objective Goes the extra mile to exceed consumer and customer expectations (includes internal clients) Maintains manager and peer relationships Communicates timeously and accurately regarding work issues Initiates continuous improvement Qualifications Matric Computer literate in Microsoft Excel, Word and PowerPoint, SAP experience preferred High level of self-motivation, drive and focus Integrity and high self-image Good interpersonal skills to deal with a variety of people from different backgrounds Solid communication skills and ability to interact with senior management Analytical skills, attention to detail and problem solving Creating an inclusive culture, building talent as well as motivating and inspiring others Acting with integrity and inspiring trust “PepsiCo is an Equal Opportunity Employer in line with the Employment Equity Act"