Date: Sep 5, 2024 Location: San Juan, PR Company: Popular Workplace Type: On-site Telephone Banking Consultant - Telemarketing Full Time Opportunity Location: Altamira, Guaynabo General Description Receive and generate calls to customers and prospective clients, to guide and offer the Popular products. Identify the needs of each client to achieve sales goals. Among the products to offer, there are the following: loans, credit cards, reserve line of credit, IRA accounts, among others. Comply with the assigned work schedule and with the measurement requirements established by the unit. This position has incentives if sales metrics or goals are met. Education 24-60 Bachelor's degree credits approved Essential Duties and Responsibilities Analyzes customer needs and evaluates the different Popular product alternatives available to meet them. Guide and offer the customer the right products. Promotes the acquisitions of financial products and services. Provide information on products and services offered by Popular, such as loans, credit cards, lines of credit, among others. Experience At least two years of related experience. Other Qualifications Excellent customer service skills, including telephone skills and telephone etiquette. Excellent sales skills. Persistent and results oriented. Ability to identify customer needs and sales opportunities. PC Skills including knowledge of Windows Microsoft Office Applications (Word, Excel, Power Point, etc.). Detail-oriented with analytical skills. Excellent oral and written communication skills in English and Spanish. Work Schedule Monday, Tuesday, Thursday and Friday from 10 am to 7 pm. Saturdays from 8 am to 5 pm. Additional Requirements The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation. Values Passion for People Succeed Together Own Every Moment Build the Future Important:The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. ABOUT US Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds. We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you have a disability or need more information about requesting an accommodation, please contact us atasesorialaboral@popular.com.This email inbox is monitored for such types of requestsonly. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response. Are you ready for a rewarding career? Popular is an Equal Opportunity Employer Learn more about us at www.popular.com and keep updated with our latest job postings atwww.jobs.popular.com. Connect with us! LinkedIn (http://www.linkedin.com/company/banco-popular-de-puerto-rico) | Facebook (http://www.facebook.com/popular/) | Twitter (http://twitter.com/popular?lang=es) | Instagram (http://www.instagram.com/popular.pr?igshid=ykmhge270ti5communitybank/) If you are a California resident, pleaseclick hereto learn more about your privacy rights.