Welcome page Returning Candidate? Log back in! Technology Support Specialist Job ID 2024-32614 Company Name Briotix Health Type Full-Time Overview

Location: Centennial, Colorado
Job Title: Technology Support Specialist
Job Type: Full-Time
Hours: Average of 40 hours per week, hybrid
Shifts: Monday-Friday; 8am-4pm
Salary Range: $51,000 - $54,000 annually

Local Benefits: close to Denver, Mountain views, shopping, and great food
*wage negotiable based on credentials and experience 

Position Overview:

 

A day in the life of a Technology Support Specialist will include using your technology support knowledge and our training to work closely with our Information Technology (IT) team.  This position is responsible for providing direct support in provisioning, management, monitoring of infrastructure and hosted cloud services, including user account provisioning and decommissioning, SharePoint, Microsoft Office 365, Box, Ring Central, laptops, mobile phones and tablet computers for a large organization in a fast-paced environment.

 

Processes supported by this position will include troubleshooting user issues within cloud applications, PCs, and Mobile devices, processing change requests to address and
enhance end user experience.

 

Company Perks:

Excellent benefits package including health, dental, & vision401k with generous employer match after the first month of employmentProfessional development reimbursement and specialized training Accrued Paid Time Off up to 120 hours in the first year + 7 Company Paid Holidays + 2 Floating Holidays of your choiceState- and local- sick pay as applicable  Employee Assistance Program (EAP) and Annual Calm.com subscriptionWork/Life BalanceOpportunities for professional development and specialized training Mentorship programsSupportive Leadership Team who dedicates their energy to your successDE&I Focus Groups

Core Job Duties:

Training on-site at our office headquarters in Centennial, CO five days per week; then moving into a hybrid schedule of 2 days in office and 3 days remote per weekRequirements GatheringUse Case AnalysisCollaboration with Developers and Project ManagersApplication TroubleshootingWindows PCs troubleshooting and PC build

Required Qualifications:

Expertise with Microsoft Office 365 (Excel, Word, Power Point, Visio)Excellent communication and problem-solving skillsDriven to deliver the highest level of supportAbility to work both independently and as part of a teamAbility and comfort learning new development concepts and technologies quicklyHigh attention to detail and critical thinking is an absolute requirement.Self-reliant, strong problem-solving skills, ability to prioritize, and interact with diverse audiences including supporting users with low technical fluencySeeks diversity of ideas and practices inclusion in all aspects of the roleExperience or familiarity working with large data sets

Preferred Qualifications:

0-2 years of Job ExperienceExperience with Office 365Experience with Remote cloud-based environments, specifically 365, Azure and IntuneAsset Management for Laptops, Tablets and mobile phones (tagging and tracking)Cloud storage Administration experience such as BoxExperience in Active Directory

About Us:

 

At Briotix Health, we put our focus in the Industrial and Occupational realm. We consider ourselves life-long-learners and we strive to provide our team members with the education and nurturing they need to be successful while serving our clients.

 

We recognize that the team members we hire come from all walks of life. We believe that people from underrepresented backgrounds not only help us to be stronger, but also allow our team to connect, belong, and grow. If you share our values and our desire to build meaningful, diverse, and lasting relationships, we highly encourage you to apply. 

 

Key Words: CO, Centennial, Azure, Intune, Active Directory, cloud-based, IT, tech support, troubleshooting, diagnosing, and resolving software, hardware, and network problems, IT support technician, computer hardware, software, operating systems, networks, security, helpdesk

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We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. Application FAQs

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