DescriptionEssential Duties And Responsibilities Consistently promotes and provides customer service to guests in accordance with the Company policies, procedures, department SOP's and State and Federal policies/regulations. Identifies guest needs and follows through to ensure they are met. Notifies appropriate personnel of guest needs and requests. Communicates guest needs accurately. Makes customer service and covering the floor a priority when assigned. Performs needed repairs, overhauls and proper preventive maintenance of all slot equipment. Installs, relocates, and removes all Slot department equipment in a safe, timely manner. Performs floor maintenance and repair, visually verifies large jackpots, and machine checks on high denomination machines. Observes and recognizes irregularities, violations, or other discrepancies in casino personnel or guests and informs management. Maintains and repairs ACSC system components to ensure accurate player tracking, as well as all other functions of the system. Is able to repair boards, monitors and other related electronics related to the Slot department. Actively learns and gets involved in new technology. Keeps up to date with upcoming marketing events and promotions. Assists with the execution of marketing events involving slots. Maintains security for our customers and Bally’s property. Understands and complies with related Gaming Control Board requirements. Performs other related duties as assigned. Apply Now Save this job share this job: Email Facebook Tweet LinkedIn