The NetSuite global business unit of Oracle is looking for an exceptional, self-directed Senior Technical Writer to write help topics, release notes, and user assistance text for a complex ERP software application. The ideal candidate has excellent writing and verbal communication skills and ability to work in a fast-paced development environment. For more information about NetSuite, please visit https://www.netsuite.com.

Why work at Oracle

You'll be surrounded by smart, innovative, caring people invested in our customers and the community. If you're looking to share your unique perspective and ideas at a collaborative table and help equip all kinds of businesses achieve their visions, check us out. At Oracle, you can grow your career and learn new things.

What you will do Collaborate with PM, development, QA, and other technical writers to successfully deliver assigned documentation projects. Review product changes to determine scope of edits for assigned areas of documentation. Write doc plans and help topics based on use cases, user stories, feature requirement documents, specifications, information from developers and product managers, and use of the product. Revise documentation to incorporate product updates and product enhancements requested by customers and internal users. Proofread and edit documentation to ensure consistency of language and style, as well as correct application of templates. Produce screenshots, flowcharts, and other graphics. Write scripts for videos. Write user assistance text and release notes. Participate in writing and scrum team meetings. Work on special projects. Explore opportunities to integrate AI into your work processes. Partner with other teams such as Support, Training, and Professional Services to understand and respond to customer documentation needs.  

Career Level - IC3