Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
· Completes daily technical training on the floor to assist with the Certification of team members in their roles
· Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
· Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training
Standards & Learning System tools
· Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning
Aids - to assist with training)
· Develops, builds, and maintains relationships with trainees & leaders in their role
· Participates in new teammate hiring process - assesses candidates’ skills (general and/ or machine,
involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
· Conducts training on all shifts
· Influences others to be safety-minded
· Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content
· Additional duties as assigned
How you will impact WestRock:
· Improve local team performance through increasing skills and time to certification processes
· Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training - a continuous improvement mindset
What you need to succeed:
Critical Skills/ Capabilities:
· Growth and Results Oriented: Results oriented person that looks for constant ways to improve
· Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
· Interpersonal Skills: Possess keen awareness and understanding of the importance of strong
interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
· Accountability: Holds self and others responsible for actions and results
· Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
· Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
· Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
· Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
· 1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
· 2 - 4 years’ experience in a manufacturing environment preferred
· Knowledge of Learning Management Systems preferred
· Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
· Facilitation/ Presentation Skills
· Influencing
· Partnering
· Problem Solving/ Continuous Improvement
· Professionalism
What we offer:
· Corporate culture based on integrity, respect, accountability, and excellence
· Comprehensive training with numerous learning and development opportunities
· An attractive wage, reflecting skills, competencies, and potential
· A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work