**About Abbott** Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional's and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries. **Abbott in Ireland** Abbott serves the Irish market with a diverse range of health care products including diagnostics, medical devices and nutritionals products. In Ireland, Abbott employs over 5,000 people across nine sites. We have six manufacturing facilities located in Clonmel, Cootehill, Donegal, Longford and Sligo and a third-party manufacturing management operation in Sligo. Abbott has commercial, support operations and shared services in Dublin and Galway. We have been operating in Ireland since 1946. **Abbott Ireland Diagnostic Division – Sligo:** Abbott Diagnostic's is a global leader of in vitro diagnostics with approximately 70,000 institutional customers in more than 100 countries. Our diagnostic products offer a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks, physician offices and clinics. Abbott’s diagnostic products offer customers automation, convenience, cost effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs. The history of Abbott Diagnostics is filled with examples of first-of-a-kind products and significant technological advancements. We currently have a vacancy for a **Technical Support Specialist** and this position will involve the following: **Purpose of the role:** You need to be a master multitasker! Your goal is to plan and implement technical support solutions and projects to assist the plant in meeting KPI’s. You will be an excellent communicator, as the role will often require you to work with many departments and external entities to accomplish goals. **Major Duties and Responsibilities** + **Project Management:** Manage product and process improvements independently using established principles and procedures. + **Product and Process Improvements:** Monitor performance of multiple manufacturing processes and products differing in nature but with recurring themes to recognize adverse trends and instigate improvement programs as required. Proactively contribute to design control, process and product improvement activities, and investigations. May perform or support test and process method modifications. Recognize adverse trends and emerging issues. Propose and implement solutions to internal and external issues. + **Design control and risk management:** By standard practice (OPs) independently develop and maintain risk management files and organizes data for risk management evaluation and decisions. + **Complaint and internal investigations:** Manage investigations, identify root cause and drive to resolution applying basic statistical techniques and relevant investigation tools such as 6M’s, 3C’s with minimal supervision. Provides audit inputs and support as required. + **Technical Support:** Develop and design experiments, analyze data and recommend next steps. + **Sharing Knowledge:** Share knowledge and expertise with others in work group to facilitate timely resolution of technical issues relating to product and/or process. Presents technical information appropriately to all levels including internal and Division management as required. + **Strategic and Results Orientation:** Demonstrates fiscal responsibility through support of product availability and improvement. + **EHS:** Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager. Ensure Environmental procedures e.g. recycling, waste minimization are adhered to and improvements made where possible. **Qualifications/Experience:** + A third level qualification in scientific and/or technical field is desired or relevant combination of education and experience. + 2-4 years’ related work experience. (Advanced degree(s) may offset required years of experience). + Knowledge and experience of protein purification and associated chromatography systems is an advantage. + The ability to understand and trouble-shoot technical issues in a medical device manufacturing environment. + The ability to work co-operatively and effectively with others to establish and maintain good working relationships. Visit Abbott at www.abbott.ie at http://www.abbott.ie/ or www.abbott.com at http://www.abbott.com/ and connect with us on Twitter at @AbbottNews. An Equal Opportunity Employer An Equal Opportunity Employer Abbot welcomes and encourages diversity in our workforce. We provide reasonable accommodation to qualified individuals with disabilities. To request accommodation, please call 224-667-4913 or email corpjat@abbott.com