Driving Infinite Possibilities Within A Diversified, Global Organization

We have an opportunity for a Technical Support Professional to join us at Honeywell in Asker, Norway. As Technical Support Professional you will be responsible Providing technical support for fire products, providing answers and solutions related to the product portfolio. This is a hybrid role, 3 days at the office + 2 days’ work from home model.

Honeywell

Honeywell Building Automation is transforming the way every building operates to help improve the quality of life for the people who use them. With a portfolio featuring software, hardware and services, Honeywell takes an outcome-focused approach to help building owners and operators improve safety and security, energy and operational efficiencies to create a better building experience.
Helping to Transform Buildings to be Safer and More Operationally and Energy Efficient.

Key Responsibilities

      Technical Support Specialist Level 1 (TSS Sr. L1) reports to the Technical Team leader.      TSS L1 provides support for one or more range of products - fire systems. The long-term objective is to provide support for multiple product lines.      Coverage of Technical Support Helpdesk (Hotline & e-mail), Providing technical support for client’s Fire Detection Systems      This includes: Ensuring technical knowledge and expertise, on the relevant products within a portfolio, including legislative and regulatory approvals, is maintained to a high level.      Utilizing the SFDC article knowledge base to resolve customer issues in a timely manner.      Working closely with Range and Technology Specialists to further develop product knowledge to achieve independent call handling.

Key Skills and Qualifications

      Bachelor degree in Engineering/Civil Engineering / Electrical / Electronic / or equivalent.        Experience or Knowledge in Fire Product, Fire Detection etc      Language skills: Norwegian, Fluent English

Our offer

       A culture that fosters inclusion, diversity, and innovation in an international work environment       Market specific training and ongoing personal development.       Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

#TheFutureIsWhatWeMakeIt  # LI-Hybrid

Additional InformationJOB ID: HRD254708Category: Customer ExperienceLocation: Solbråveien 23,Asker,AKERSHUS,1383,NorwayNonexemptGlobal (ALL)