Overview

An industry-leading company is currently looking for an experienced and talented technical services manager to join its team of professionals.

Key Responsibilities: Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects. Technical consultation and support of customers in respect of the company’s PV products and systems in both – commercial and residential markets. Preparation of quotations, follow-up, product consulting and order confirmation to clients, mainly for technical services Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design. Gaining internal knowledge about new products or updates and changes. Internal processing and presentation of the company’s knowledgebase and training of colleagues Analyses and Assessments of market and customer requirements for new products and solutions. Support the Department Manager when implementing new products and services. Working close with the Department Manager for setting up and maintaining technical presentations, product battle cards, warranty guidelines etc… Commencement of regular technical product and system training with clients where new products are introduced or system configurations are shown. Preparing PV designs in the company’s design software PV Manager. Commencement of internal and external trainings herein Key Requirements: Bachelor’s Degree in Electrical or Mechanical Engineering Knowledge and experience in the solar field is an asset Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred Minimum 3 years of technical experience in the solar industry Excellent written and verbal communication skills required Excellent English skills, Afrikaans is an asset Willingness to work in a fast-paced, customer-facing environment Ability to organize, prioritize and effectively multi-task daily and meet deadlines Assertive, confident and clear communicator – via e-mail, phone and face-to-face Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset Must have a valid state driver’s license Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment.

Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients. Salary: negotiable. Our client is offering a highly competitive salary for this role based on experience. Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us at Engineers@hireresolve.za.com Alternatively, you are welcome to connect with Lauren Le Roux, Kyla van der Westhuizen, Kaylee Kemm, Cailin Hunt or Ashleigh Whitehead on LinkedIn.

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