Alpharetta, GA, 30009, USA
2 days ago
Technical Proposal Manager - Customer Services
Technical Proposal Manager - Customer Services Job ID: 4982 Location: New Kensington, PA, US, 15068Alpharetta, GA, US, 30005-3900Houston, TX, US, 77070Norwood, OH, US, 45212 **We are looking for a Technical Proposal Manager – Customer Services to join our team at Innomotics.** **The Industry-Leader of Motors and Drives** Innomotics is an industry-leading supplier of motors and large drive systems. With a trusted legacy of more than 150 years of engineering expertise, our products power all the world’s most essential industries. Today, we are bringing the #EnergyTransition to life with a portfolio that enables our customers to boost energy efficiency, reduce greenhouse gases, and minimize the carbon footprints of plants. **Our Most Powerful Engine: Our People** We are a team of more than 15,000 dedicated experts, doers, innovators. For us, engineering the future means keeping businesses in motion. As a global player operating with the spirit and speed of a mid-sized champion, the future holds unlimited opportunities for us. If you share our bold mindset to be best-in-class, we want you IN. **Your Future Role** As the Technical Proposal Manager for the Customer Services team, you will play a pivotal leadership role in shaping and driving the proposal development process for Innomotics’ comprehensive services portfolio. The services include service agreements, upgrades, digital services, commissioning, field services, and lifecycle services. In this role, you will manage a team of Technical Proposal Specialists, ensuring the timely delivery of technically accurate proposals that meet customer needs while driving quality, standardization, and efficiency across the proposal process. You will collaborate closely with Sales, Business Development, Engineering, Procurement, R&D, and factory teams to achieve operational excellence. Additionally, as a people leader you will focus on developing and mentoring the team, fostering technical expertise and a deep understanding of drive system services to support organizational growth and customer satisfaction. This position can be located: New Kensington, PA or Alpharetta, GA or Norwood, OH or Houston, TX. **Key Responsibilities** : **Team Leadership:** Lead, mentor, and develop a team of Technical Proposal Specialists, fostering a culture of technical excellence, collaboration, and accountability. **Proposal Management:** Oversee the creation and delivery of technical proposals for the Innomotics services portfolio, ensuring proposals are comprehensive, technically accurate, commercially competitive and aligned with customer requirements. **Complex Proposal Development:** Manage the creation of complex service proposals that involve multiple service portfolios or custom service solutions tailored to unique customer needs. **Process Improvement:** Drive initiatives and LEAN methodologies to improve proposal quality, streamline processes, and standardize workflows to enhance efficiency, speed-to-market and improve win rate of service proposals. **Cross-Functional Collaboration** : Work closely with Sales, Business Development, Engineering, Procurement, R&D, and factories to gather inputs, align strategy and resources, obtain necessary technical and commercial approvals (LoA) and ensure seamless execution of proposal development. **Customer Focus** : Ensure customer-centricity in all proposals by understanding their needs, addressing technical challenges, and delivering innovative service solutions that exceed expectations. **Strategic Input** : Support business growth by contributing to strategic initiatives, portfolio enhancements and innovation in service offerings. **Your Profile** + Bachelor’s degree in Electrical, Electronics or Mechanical Engineering or equivalent experience with variable frequency drive systems. + 5+ years’ experience in engineering sales or business development support, with a strong customer-focused approach. + 3+ years’ experience in industrial equipment lifecycle service offerings. + 2+ years of experience managing a team or in a role demonstrating strong management by influence skills. + Demonstrated expertise in proposal writing, including technical and commercial aspects. + Strong technical and analytical skills, with the ability to make sound judgments and maintain an operational focus. + Excellent digital literacy, with proficiency in SAP, Word, Excel, and PowerPoint. + Ability to manage multiple priorities in a fast-paced, deadline-driven environment. + Willingness to travel 10% for customer meetings and internal team collaboration support when required. **Preferred Experience** : + 2+ years of field service engineering experience. + 2+ years of experience in service sales quote development. + 2+ years of experience in electrical application engineering. + Hands-on experience with variable frequency drives. + Familiarity with Teamcenter or similar software. This is a unique opportunity to lead a high-impact team, shape the proposal process, and contribute to the success of Innomotics' Medium Voltage Drive Systems Services. If you are a results-oriented leader with a passion for technical excellence and customer satisfaction, we encourage you to apply! The pay range for this position is $87,000 - $149,200. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. **What’s IN it for you (Our Benefits)** + Competitive compensation based on qualifications + Medical, dental, prescription and vision coverage, first day of employment + Matching 401(k) (immediate employer match) + Competitive paid time off plan, paid holidays, and floating holidays + Career development opportunities + Education and tuition reimbursement programs available + Flexibility to work remote a few days a week + Paid parental leave **Ready to power the future with us? Join Innomotics and start making a difference now. #TeamInnomotics #JoinReliableMotion** Innomotics is an equal opportunity employer and values diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status. Jobs at Innomotics (https://www.innomotics.com/hub/en/company/careers) : Find out more about jobs & careers at Innomotics. **EEO is the Law** Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) . **Pay Transparency Non-Discrimination Provision** Innomotics follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) . **California Privacy Notice** California residents have the right to receive additional notices about their personal information. To learn more, Click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) . **Nearest Major Market:** Pittsburgh Apply now »
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