Technical Program Manager
uShip is hiring a Technical Program Manager to drive the execution and delivery of multiple large-scale, technical projects while being flexible enough to operate effectively in ambiguous situations. You will have a direct hand in ensuring seamless project execution through your proficiency with Agile methods & programs and experience using project management tools. We’re looking for a candidate who is able to manage stakeholder relationships and ensure projects maintain alignment with business objectives.
Beyond your focus on people and product delivery, you will help us transform and modernize a logistics platform and its underlying legacy architecture. As a champion of product vision, strategy, and roadmap, you must possess excellent written and verbal communication skills to document and communicate project commitments, progress status, issues, risks, and mitigation plans to leadership. An ideal candidate will demonstrate strong collaboration skills, a proactive problem-solving approach, and the ability to build relationships and influence both internal and external stakeholders.
Are you curious about being part of our growth story while evolving your skills in a culture that welcomes unique contributions? If so, let's start the conversation.
Qualifications
5+ years of technical program or project management experiencePossesses a deep understanding of Agile Methodology and Program Management, and approaches everything with a Product Owner mindsetProven experience in strategy, large-scale execution, innovation, and working cross-functionally with operations and engineering teamsAbility to implement scalable process improvements and leverage data-driven insights to inform business decisionsAbility to communicate and justify the need for changeAbility to influence cross-functional teams and leaders Ability to think analytically and solve problems from various anglesMaintains excellent verbal and written communication, interpersonal, and relationship-building skills to effectively work with a wide spectrum of stakeholdersAbility to communicate expectations and requirements with business and technology teams Possesses strong analytical, storytelling, and reporting skillsAbility to write well-reasoned, data-driven proposalsExperience working in ambiguous, fast-moving environments Ability to self-motivate and use best judgment to determine how to work across multiple projects and tasks
Responsibilities
Lead multiple complex, multi-disciplinary projects from start to finish, manage stakeholder relationships, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company to ensure alignment with business objectivesDevelop thoughtful program strategies, while also directly managing hands-on execution for the portfolio of projects supportedSolve complex problems by monitoring and understanding current processes and associated pain-points and think creatively to propose innovative solutionsUtilize a data-driven approach to track successes and improvement opportunities while establishing methods for ensuring consistency and quality over timeFoster a culture of collaboration and open communication, effectively navigate organizational change, and drive continuous improvementEstablish a reliable and visible cadence for program reviews, decision-making, prioritization, and resource stewardship, whereby improvements such as efficiency and utilization gains are measurable and the impact can be felt organization-wideLead at the strategic level and also lead tactically day-to-day by diving deeply into business and technical domains
Onboarding
First 30 Days: Foundation BuildingStakeholder mapping: Identify key stakeholders, understand their needs and expectations, and establish communication channelsProgram overview: Gain a comprehensive understanding of the program goals, scope, timeline, budget, and dependenciesTeam introductions: Meet with team members, understand their roles and responsibilities, and assess team dynamicsProcess review: Analyze existing program management tools, methodologies, and documentationRisk assessment: Identify potential project risks and develop mitigation strategiesDays 31-60: Planning & CoordinationDetailed program plan: Develop a comprehensive program plan with clear milestones, deliverables, timelines, and resource allocationCommunication strategy: Establish regular communication channels with stakeholders, including program status updates and reporting mechanismsMetrics definition: Identify key performance indicators (KPIs) to track progress and measure successDependency management: Proactively manage dependencies between different project teams and workstreamsChange management process: Establish a process for managing program scope changes and communicating updates to stakeholdersDays 61-90: Execution & ImprovementProgram execution: Monitor program progress against the plan, identify issues, and implement corrective actionsQuality assurance: Ensure program deliverables meet quality standards and requirementsContinuous improvement: Identify areas for improvement within the program process and implement changes based on feedbackPost-project review: Conduct a thorough project retrospective to capture lessons learned and best practices for future projectsTeam development: Foster a collaborative team environment and promote knowledge sharing
Location: Austin, TX 78701, remote or hybrid optional team environment
Salary: $110-140k base salary ($130-160k estimated total comp)
*Unfortunately we are unable to employ remote employees in the following locations: New York City, Massachusetts, Montana, Hawaii, Alaska, California, and anywhere outside of the U.S.
*We are unable to transfer or sponsor visas
*No agencies or independent contractors please
Why uShip?
uShip offers big-company benefits in a small-ish sized company because we really value and are committed to our people. There are even some extras that will surprise you.
Remote or hybrid work options Monthly Wellness Reimbursements Home office Reimbursements Company paid meal delivery pass, plus monthly credit 100% Paid Health and Dental available 401(k) matching, no vesting Stock Options Pet Insurance Dog-friendly downtown office So much more!
Company Overview
uShip is the world’s first and largest shipping marketplace, making it quicker, easier, and more affordable to ship large or bulky items. Consumers and businesses can compare and book bids from hundreds of thousands of customer-reviewed transportation service providers, ranging from independent owner-operators to the largest freight carriers and brokers. From cars to cranes and furniture to freight, our straightforward and transparent platform helps people, businesses, e-commerce sellers, and multinational logistics companies ship with greater speed and efficiency. Customers save money and service providers make money using their empty cargo space – everyone wins!
We welcome diversity in all its forms, and believe we’re better collaborators, strategizers, and thinkers because of it. uShip is an equal opportunity employer. We are inspired to find candidates who embody our Core Values. uShip prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, gender identity, age, parental status, national origin, disability, or veteran status. We celebrate our differences and are committed to creating an inclusive environment for all employees.