Westborough, MA, US
14 days ago
Technical Program Manager, GO-AI Technology & Development Team
Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team partners with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI’s Technology Team is a cross-functional team of Software Developers, Technical Program Managers, and Business Intelligence Engineers who own the technical strategy and delivery for GO-AI.

Key job responsibilities
• Help define GO-AI’s technology portfolio.
• Work with GO-AI’s Software Team to define and deliver GO-AI’s software feature roadmap.
• Identify any internal or external tooling needed, and manage make verses buy decisions.
• Manage outsourced technical service providers.
• Engage with technology program customers to comprehend their GO-AI needs, and manage these ongoing customer relationships.
• Work with BIEs to build GO-AI performance metrics and dashboards for programs based on their lifecycle phase (e.g. early research through KTLO transition).
• Ensure GO-AI has successful integrations with the right tooling to service the programs.
• With guidance from SDEs and BIEs, help technology program customers grasp the “tipping point” where their technology is mature enough to deploy the Amazon Fulfillment Network with assistance from GO-AI real-time HITL annotation support.
• Work with GO-AI’s Operations team to ensure resources are available to annotate data per customer needs.
• Work with GO-AI’s Experiments team to advise new customers the team identifies via Go-Kit experimentation and analysis.

A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
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