We are seeking an experienced Technical Program Manager with good experience in React and Java technologies to lead and coordinate the delivery of application features. In this role, he/she will leverage industry best practices and cutting-edge technologies to ensure high-quality, scalable, and tested software solutions. The ideal candidate will effectively collaborate with software engineers and guide the team to achieve seamless integration of these technologies. He/She will take ownership of the product team backlog alignment and delivery commitments, working closely with key stakeholders, including Product Managers, Portfolio/Solution Architects, Digital Platform Engineering, and Business Customers. His/Her leadership will be instrumental in refining product strategies and ensuring the execution of agile ceremonies that align with our organizational best practices.

Essential:

- 10+ years Software Engineering experience with current industry tooling.

- Strong command of Product Org Backlog management with associated tooling and best practises (Rally / Jira)

- Strong focus around Product Org Customer Loyalty and Customer Centric practices

- Strong leadership skills: Evidence of ability to manage & lead an Engineering Team in a Product Organisation setting.

- Proven experience managing or developing software applications.

- Experience of working on a core strategic workstream to deliver organisation modernisation / transformation objectives

- Strong evidence of self-motivation to continuously develop own engineering skills and those of the team

- Proven record of working autonomously in areas of high ambiguity, without day to day supervisory support

- Skilled in day to day usage of Agile and Product Org practises, ideally at scale (across multiple teams) over medium-long term duration

- Strong command of troubleshooting, networking and collaboration with peers

- Evidence of a proactive mindset to problem solving and willingness to take the initiative

- Proven record of meeting delivery and quality commitments within product teams

- Strong prioritisation, co-ordination, organisational and communication skills, and a proven ability to balance workload and competing demands to meet deadlines.

- Effective communication and ability to work in a large diverse team

Desired:

- Software engineering or development experience in a regulated, financial environment

- Demonstrated evidence of application of Ford Credit Security & Control practices / Ford ISP standards

- Practical understanding / usage of version control systems (Git/GitHub) and CI/CD tools (Cloud Build, Tekton)

- Understanding of current architecture standards and digital platform services strategy

- Experience working with and managing Senior Stakeholder expectations and delivering against a strategic road map within a product organisation

- Experience of coaching and mentoring software Engineers in Product Org practices and tools

- Experience managing Product Team metrics to improve performance and effectiveness

- Experience of Software Engineering Craftmanship techniques and best practices

- Experience of regulatory reporting

- Experience of GCP

- Experience of supplier management including supplier selection, contract negotiation & strategic management of supplier relationships

- Exposure or experience in the following technologies: Java, React, JavaScript (JS), Cloud Build, GitHub

Technical Program Manager of Ford Credit Dealer Team

- Coordinate and lead the delivery of application features using industry best-practises and technologies that have been designed and developed by a team of software engineers

- Take ownership and responsibility for the Product Team Backlog alignment and delivery commitments while working alongside key individuals: Product Manager, Portfolio/Solution Architects Digital Platform Engineering and Business Customers to deliver working, tested software

- Own Senior Backlog Management and lead portfolio level best Practices

- Own and progress the Ford Credit Dealer landscape and strategy

- Ownership of Backlog Readiness and data Accuracy (Rally)

- Lead by example: Backlog refinement, refactoring, sizing, and prioritization of the Product Backlog

- Lead effective execution of key Product Team Ceremonies: Daily Stand-up, Iteration Planning, Retrospectives, Demos, Portfolio Updates as described by Product Org best practices

- Lead Release Planning in alignment with the portfolio roadmap for the Ford Credit Dealer product team

- Ensure appropriate controls and technical documentation is created and maintained

- Co-ordinate production support incidents, manage prioritization and regularly update key stakeholders impacted