Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Technical Pre Sales Expert

Mexico City, Mexico (Hybrid)

Sao Paulo, Brazil (Hybrid)

Bogotá, Colombia (Hybrid)

Position Summary

Thales is looking for a Technical Pre Sales Expert who is primarily responsible to provide technical and domain expertise in our D1 offer as part of our Modern Card Issuance Program. D1 offers a wide range of services such as virtual and physical card issuance, payment processing, tokenization and advance controls in the mobile application. You will work closely with the Sales teams and be responsible for translating business needs into technical implementation specifications, as well as leverage unique knowledge in the banking ecosystem to provide field feedback to the product team and improve Thales services.

In this position, you will also be responsible for maintaining the technical and customer flows consistency across the customer engagement journey from Pre-sales to Onboarding.

This position can be based in Mexico City, Sao Paulo or Bogotá.

Key Areas of Responsibility

Collaborate with sales team to identify customer needs and requirements and design the best technical solutions to meet those needs using Thales platforms.Present to customers during pre-sales on the use of our Cards Payments and Issuance Services, including Onboarding, configuration & solution design, and architecture.Develop and deliver Thales Modern Card Issuance product demonstrations and presentations to customers, both in-person and remotely.Conduct technical assessments of customer IT architecture and environments to identify potential integration points and customization requirements.Support Sales Executives during meetings with customer technical teams to present our APIs, Flows, product configurations, services, interfaces, etcDevelop proof of concept applications built on top of D1, present technical demonstrations, and help Thales customers make the most of their integration.

Minimum Requirements

Degree in Engineering or another technical relevant field of study; or equivalent work experience.At least 5-8 years of progressive experience in similar position.Fluent English with effective communication skills.Strong technical background in Payments and Card Issuance Services, including APIs, payment gateways, and merchant services.Experience in customer-facing roles, conducting product demonstrations and presentations to customers.Ability to explain complex technical concepts to non-technical audiences.Ability to work independently and in a team environment.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

What We Offer

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

Elective Health and Dental plansRetirement Savings Plan with a company contribution and a match, and without vesting periodCompany paid holidays, vacation days, and paid sick leaveCompany provided Life Insurance

Why Join Us?

Say HI and learn more about working at Thales click here.

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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!