Job Title: Technical Customer Support with German Job Description **Your responsibilities:** + Support customers for security cameras and system uses (pre and after-sales) + Assisting our customers via inbound & outbound calls and via chats/emails + Collaborating with other departments to ensure customer satisfaction and resolution of issues + Handling inquiries, resolving complaints, and troubleshooting technical issues **Our requirements:** + Knowledge of German min. B2 and English min. B2 + Excellent communication and interpersonal skills + Previous experience in customer support or related field + Strong attention to detail and ability to multitask efficiently + Previous experience working in technical environment or in interest in new technologies. **What we offer:** + Attractive salary based on a employment contract, + Modern workplace in the heart of Katowice, + Fully paid training (you will get the salary for participation in the training) + Possibility to Refer a Friend, + Team-building events, + Team leader support at every stage of cooperation, + Coaching, mentoring to improve your qualifications Location: POL Katowice - Global Office Park-Bldg C Flrs 2 & 3 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**