**Technical Business Analyst – Payment Systems** Location **Remote** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.** We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Technical Business Analyst – Payment Systems** for a Full-Time remote position. **Job Summary:** We are seeking a highly skilled **Payment Technical Business Analyst** to support the Finance and Payment Technology group within the CIO Technology Application organization. This role will focus on the **Global Payment application** , a critical system that processes payment transactions for multiple e-commerce merchants. The application enables secure and efficient transactions, manages billing and payment account information, processes payment requests, and ensures compliance with security and regulatory standards. **Key Responsibilities:** + Act as the primary liaison between business stakeholders and technical teams to ensure payment application requirements align with business needs. + Define payment processing workflows, identify system integrations, and ensure compliance with security and regulatory standards. + Manage payment processing features, including billing, payment retries, transaction logging, and reconciliation. + Collaborate with development teams to translate business user stories into detailed technical user stories and acceptance criteria. + Troubleshoot payment processing issues and recommend scalable solutions. + Ensure the application meets compliance standards, including PCI DSS and GDPR. + Conduct stakeholder workshops, document workflows, and create process diagrams. + Participate in Agile ceremonies such as backlog grooming, sprint planning, and defining acceptance criteria. + Work with payment orchestration platforms and tools to optimize payment processing. **Required Skills & Qualifications:** **Payment Industry Expertise:** + Strong understanding of payment gateways, processors, and acquiring banks. + In-depth knowledge of payment types (Credit Cards, ACH, PayPal, Digital Wallets, alternative payment methods). + Experience with payment processing workflows (authorization, capture, settlement, chargebacks, refunds, disputes). + Familiarity with subscription billing models and recurring payments. + Knowledge of payment fraud detection and mitigation techniques. **Technical Proficiency:** + Hands-on experience with payment-related APIs (REST, SOAP, XML, JSON). + Understanding of encryption and tokenization for secure payment processing. + Experience with high-volume, high-visibility payment systems. + Knowledge of batch and real-time transaction processing systems. **Agile Methodology & Business Analysis:** + Expertise in Agile frameworks (Scrum, Kanban) and Agile tools (VersionOne, ALM). + Strong ability to conduct stakeholder workshops, elicit requirements, and document workflows. + Ability to create wireframes, process diagrams, and user flows to communicate technical requirements. **Problem-Solving & Decision-Making:** + Proven ability to troubleshoot payment processing issues and propose solutions. + Strong decision-making skills to prioritize development features or resolve technical challenges. **Experience & Education Requirements:** + Minimum **10-12 years** of experience in technology or software development. + Bachelor’s degree from an accredited institution in a relevant field preferred. + If a degree is not held, an additional **four years** of relevant work experience is required. **Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!** **Our Profile:** We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them.Learn More. (https://nuaxis.com/about/) NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation.Learn More (https://nuaxis.com/contact/) about our Benefits and Culture! \#NAI #DICE