Job Title: Technical Administrator
Reporting line: General Manager – Warehouse
Location/Franchise:  Marconi Beam, Cape Town

 

JOB PURPOSE

Coordinate and provide administrative support to the technical, sales and administration teams, on technical information & specifications to Voice, Data & Smart & Security Solutions

Requirements

Experience and Qualifications Required:

Grade 12  Minimum 3 years administrative experience Knowledge of Microsoft office 

Duties & Responsibilities

Loading of deals on Albatross & Porta Loading of contracts on ATHENA  Submit porting requests to ECN & coordinate with service departments for installation. Telkom Liaison Monthly billing of Voice & data Send applications for new connections to suppliers. Ensure that all backup documentation required for applications is received. Follow-up on all requests to ensure we remain within our timelines for installation. Send warranty & repair stock to suppliers. Follow-up on repairs & ensure clients are accordingly invoiced. Maintenance & installation stock allocation Liaise with the warehouse & contracts department with regards to dem accounts Assist the service department with customer relocations. Assist with service-related ad-hoc duties. Provide installation updates to the Sales and contracts department. Skills and Attributes Excellent time management skills to efficiently juggle tasks & stay on schedule.  Professional written & verbal communication to understand customer challenges/issues.   Strong analytical and problem-solving skills  Strong interpersonal and customer-service skills Attention to detail to pick-up on issues and complete accurate reports.  Planning and organizing skills

Working Conditions

Working hours are 08h00 to 16h30, Monday to Friday

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned.

If you are interested in this vacancy, please submit your CV to [email protected] by no later than 31 October 2023.

Should you not hear from us 2 weeks after the closure date, please take it that your application has not been successful.