The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. 

Location: Germany (preferrably South) or Austria, Remote

Your tasks will include:

Provide input to the writing of proposals and Statements of Work 

Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables 

Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 

Assist with assessment and design of solutions as well as post-installation issues

Assist with Veeam Software solution implementation effort estimation 

Create white papers, solutions guides, best practices, custom documentation, etc. 

Deliver onsite knowledge transfer on Veeam Software solutions

Document configuration and completed activities 

Analyse installed environments and guide optimal Veeam Software configurations 

Facilitate communication between client and Veeam support 

Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 

Provide input for improvement of process and documentation 

Overnight business stays to meet company goals and objectives 

What we expect from you: 

VMware VCP, Microsoft MCSE or equivalent experience 

Prince 2, ITIL, PMP,  or equivalent experience 

Bachelor’s Degree in technology required (A combination of education and experience will be considered) 

Hands-on experience with Veeam’s Core products 

Proven Consulting and Project Management  experience 

Excellent communication, interpersonal and relationship-building skills 

Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V 

Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 

Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) 

Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) 

Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 

Experience with Data Management, Data Protection, Data Analytics 

Extensive experience with Data Center, Business Continuity and Operating Systems 

Experience successfully managing multiple simultaneous projects and accounts 

Working knowledge of Cloud technologies, capabilities, and protocols 

Business proficient in German and English 

We offer : 

Modern, energetic working environment 

Opportunities for professional growth and promotion 

Salary ranges depending on skills and expertise 

Flexible working hours 

Please note: If the applicant is permanently located outside of Germany or Austria, Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Germany or Austria. #LI-JK1