Do you have a knack for technology? Are you interested in working in the IT division of a bank? Do you like investigating stuff, making it work and helping our business colleagues do their job more efficiently? Join our IT L2 application support team and:

• support business applications along the business process and across several technical domains
• analyze incident impact, identify probable cause and define workarounds
• execute application verifications and data correction runs
• drive problem management and continual improvement of business applications and processes
• ensure coordination and communication by upholding high incident and problem management standards for a timely issue resolution
• uphold a knowledge database and contribute your subject matter expertise of supported IT products and services to stakeholders
• implement improvements and automations on application monitoring, statistics and telemetry