Business unit, Department, Reporting

Business Unit:  CPS

Department:  Field Services

Reports to: Workshop Manager (OP1) / Ops Specialist Workshop (M6) 

Core Description

Responsible for minor maintenance repairs and refurbishment of point of sale and various printer devices. 

Key Deliverables / Primary Functions Successful completion of hardware repairs, including:  Stripping down and re-assemble hardware peripherals   Testing mobile devices,   Calibrating, and configuring all printers, etc.   Apply devices to workshop product refurb process and procedures   Utilising tools and basic instrumentation. Multi-metre ‘s & soldering iron    Using proper cleaning materials including safety PPE material   Notify line management of any potentially defective machinery, carrying out basic maintenance / repair work, as and when required.  Running Quality Assurance (QA) testing by device through all client test jigs in the  workshop environment   Prepare periodic inventory or maintain perpetual inventory of tools and equipment.  Core Functional Skills & Capabilities ICT KnowledgeTechnology ConsultingProblem solvingCustomer ServiceTeamworkCore Behavioural Competencies Achieving personal work goals & objectivesApplying expertise & TechnologyFollowing instructions & proceduresDelivering Results & Meeting customer expectationsWorking with peopleCulture MatchJob MatchMinimum Qualifications NQF 4: Grade 12 National DiplomaAdditional Education -Preferred /Advantage Experience

Minimum 2-years’ experience in repairing and testing hardware and software applications.

Certifications Electronics CertificationCOMPTIAMicrosoft Systems Associate or Engineer (MCSA or MCSE);Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements / Employment Condition Ability to work extended /long hours as and when requiredWorkplace / Physical Requirements Full-time Office Based position.Billable